Slovakia
• Full responsibility of all IT related systems and services within the Hotel • Keeping systems up to date and compliant with international Kempinski standards • Asset & systems reviews, auditing • PCI DSS Compliance, documentation • IT Budget, improvement & lifecycle planning • Project management, coordinating external and internal resources • Collaboration with IT Managers worldwide
• Leading the DTS team managing Backup & Restore services in next-generation Data Center • Providing technical support and leadership in complex mission critical infrastructure environments • Ensuring that services are delivered according to the Service Description (SLO/SLA) • Consulting of the architecture and design of hardware and software within environment • Backup infrastructure design and implementation • Consult solution options and high availability designs • Proactive capacity and availability management • Service reporting, Service performance review • Leading Change management projects • Coordinating work of 3rd, 2nd & 1st level global support teams
Delivery Lead • Leading the DTS team managing Backup & Restore services in next-generation Data Center • Providing technical support and leadership in complex mission critical infrastructure environments • Ensuring that services are delivered according to the Service Description (SLO/SLA) • Consulting of the architecture and design of hardware and software within environment • Backup infrastructure design and implementation • Consult solution options and high availability designs • Proactive capacity and availability management • Service reporting, Service performance review • Leading Change management projects • Coordinating work of 3rd, 2nd & 1st level global support teams Technical Owner • Provide day to day technical support in a complex mission critical infrastructure • Ensure that services are delivered according to SLA • Implementation and system management • Availability and capacity management • Problem, Change & Incident management • Consulting, Coordination of L2 + L1 support teams • Ensure compliance with technology standards & documentation • Installation, configuration & troubleshooting of data backup infrastructure (SW & HW) • Maintaining backups for Oracle, MSSQL, SAP, MS Exchange & Lotus