Israel
For more than a decade, I’ve worked in complex technology environments, but my focus has always been the same: helping customers realize measurable value. Over the past two decades leading Customer Success, I built and scaled customer organizations designed to drive adoption, retention, and expansion. I believe the strongest CS teams combine operational discipline with deep customer understanding — turning trust into long-term growth. I’m particularly passionate about helping CS leaders scale their teams without losing impact, and about transforming customer relationships into durable revenue engines.
Leading the entire US-based clients’ operation in front both US clients and US EY colleagues. Responsible for bringing in new opportunities, offerings, relationships, and large-scale projects. This role enables me to combine both my cyber technical skills as well as my strong communication, management and operational skills.
Responsible for the entire Cyber group’s operations in addition to leading the cyber operations team. Performed analysis of the processes and interfaces within the different group’s teams and led process improvement and a new pipeline and scheduling system integration into the firm. Defined the requirements of such a system, performed a market research on available systems, and implemented the chosen system into the firm following maintenance and support. Enabled new and important views on how we operate which led to efficiencies and growth.
Leading the entire US-based clients’ operation in front both US clients and US EY colleagues. Responsible for bringing in new opportunities, offerings, relationships, and large-scale projects. This role enables me to combine both my cyber technical skills as well as my strong communication, management and operational skills.