Michael K. T.

Business Systems Specialist | 15+ Yrs B2B & Healthcare | CRM, Digital Automation & LLM Ops | UT Austin McCombs HIHIT

Houston, Texas, United States

About

Business systems specialist, healthcare IT (HIT) career transition. 15+ years driving CRM customer records, regulations compliance, and digital automation initiatives across financial services, FinTech, B2B SaaS, and GovTech for US and international organizations. Deep knowledge in rapid, integrated platform deployment, data-driven growth strategies, and implementing enterprise tools that streamline operations and boost engagement. Currently pivoting into healthcare IT through advanced training in health informatics, EHR systems, and revenue cycle management (RCM) — bringing a proven track record of translating complex business needs into scalable, user-focused technology solutions for hospitals and medical providerss.

Experience

  • IT & Digital Advisor at CrossCheck Advisors
    Aug 2024 - Present · 1 yr 11 mos

    Rapid delivery of IT & digital marketing for various CRE and hotel ventures: Cybersecurity & data analysis projects (SOC 2 compliance), SEO & web dev, and customer data platforms

  • Personal goal pursuit at Career Break
    Oct 2023 - Jun 2024 · 9 mos

    Oct 2023 - Feb 2024: RRE divestment in Honolulu, HI Feb 2024 - Jun 2024: Foreign marriage registration in Tokyo Minato, Japan ("Kon-in Todoke" 婚姻届)

  • Ready Capital (Remote)
    • Senior Information Technology Manager
      Feb 2023 - Oct 2023 · 9 mos

    • Head of Digital Marketing
      Jun 2021 - Feb 2023 · 1 yr 9 mos

      Digital transformation, CRM optimization and lead generation strategy in US CRE & SBA financing

  • Marketing Advisor at NuGen Automation
    2019 - 2021 · 2 yrs

  • Digital Strategist at MKTg Robot (Marketing Robot)
    2017 - 2019 · 2 yrs

    Various digital transformation projects for US and international ventures in petroleum, banking, chemical supply chain, real estate, edTech, e-commerce