Northport, Alabama, United States
I am currently employed as the Manager of OTIDE IT Operations (Office for Teaching Innovation and Digital Education) at the University of Alabama.
Maintain TCSS Approved IT Standards Manage database of Static IP addresses for the district Manage Bosch Door Panel database for the district Mosyle MDM migration and administration for assigned schools Manage Active Directory Users and Computers entries for assigned schools Perform all computer and network related troubleshooting for assigned schools
Using PowerShell, wrote and maintained daily Backup Reporting system Executed and distributed daily Backup Report to all Server Technicians Scheduled and performed weekly on-site Server Checks for all TUSCOM clients PC Data recovery and transfers PC, Network, Software, and general IT Troubleshooting for all TUSCOM clients
Using .NET, wrote, maintained, and implemented in-house IT Ticketing System Onsite and Remote PC Hardware, Software, and Network Troubleshooting