Michael Rak

AI/People/Operations

Denver Metropolitan Area

About

Experienced Manager with a background in Inventory Control, Asset Management, Help Desk, Data Center and Workforce management. I enjoy leading and being apart of a team reaching for a common goal. I like to make work fun and rewarding. Seeing others succeed is the best part of any job.

Experience

  • Manager of People Operations at Grüns
    Jan 2026 - Present · 6 mos

    ▪ Lead People Operations and analytics for a fast-scaling, venture-backed wellness brand that was acquired by Unilever in 2026; own onboarding, offboarding, access management, and IT asset lifecycle for a distributed, multi-state team. ▪ Run multi-state payroll, benefits, and leave administration end to end on Gusto: bi-weekly payroll, medical / dental / STD / life / 401(k) enrollment and qualifying-life-event changes, the Carrot family-forming benefit, and full leave management through our partner Sparrow, including coordinating state PFML / PFL top-ups so people get their full pay. ▪ Build and ship the internal software stack myself: a self-service onboarding and access-request system, live people-ops dashboards that pull Slack, Gmail, Asana, Gusto, and Ramp together through MCP connectors, an IT asset system, lifecycle automation, and people-function scorecards that turn raw HR and payroll data into something leadership can act on. ▪ Deploy these tools straight to production on Google Cloud (Cloud Run, BigQuery) without an engineering team, and lead AI-native enablement across the company.

  • Operations Manager at Mosey
    Jun 2024 - Jan 2026 · 1 yr 8 mos

    • Built and scaled tax-registration workflows for compliance across all 50 states, enhancing process reliability. • Managed a vendor-agent network to ensure compliant and timely execution of payroll-tax requests. • Translated emerging state and local requirements into clear SOPs and guidance for the team.

  • Operations Manager at Fathom Radiant
    Jul 2022 - Jun 2024 · 2 yrs

  • Datto, Inc. (4 yrs 7 mos)
    • Operations Manager
      Jan 2021 - Mar 2022 · 1 yr 3 mos

      Manage professional development of Regional Operations team. Dictate Global Hardware Standards for internal workforce. Oversee Vendor Relations for all Procurement, Service and Support of internal hardware. Create and document procedures and process used by the Global Operations Team. Oversee Help Desk Lvl. 1 Support and Ops Tech Hardware support. Organize and execute Moves/Buildouts/Set Up/Tear down of offices as needed. Oversee seating and physical location of employees. Perform and Oversee light Data Center Maintenance (Cabling, Drive Swaps, Crash Carting,Racking, Internal Tracking) Head of Inventory and Asset Tracking (Developed/Launched/Trained/Maintain our records) Organize Shipping and Receiving for day to day operations and Company Wide events. Oversee Jira ticket queue and triage as needed.

    • Operations Team Lead
      Mar 2019 - Jan 2021 · 1 yr 11 mos

      •Supervise daily functions of the operations team. •Triage incoming Jira tickets. •Ad-hoc projects as needed by senior management. •Maintaining an accurate record of assets •Oversee Inventory, distribution of goods and facility layout. •Assist in the planning and execution of office moves and setups. •Manage administrative tasks (Shipping/Receiving/Inventory/Data Entry etc...) •Light desktop support, hardware support •Maintain a professional and safe working environment •Oversee seating arrangements, new hire setups. •Coordinate with the HR and training team to ensure successful employee on-boarding

    • Operations Inventory Coordinator
      Sep 2017 - Mar 2019 · 1 yr 7 mos

      •Responsible for stocking inventory used by Operations team for internal requests (Computers/Peripherals/Cubical Accessories/Office Furniture). •Oversee shipping and receiving for day to day and larger events. •Track IT and Financial Assets. •Maintain SOC2 Compliance. •Conduct annual Asset Audit. •Analyze reports from iOffice (Space and Asset management tool). •Place/Receive purchase orders via Netsuite. •Resolve JIRA tickets. •Organize workflow for Internal Hardware Ticket queue (devices built by datto, for datto employee projects and/or personal use). •Report to Sr. Operations Manager. •Assist in large scale moves of offices and data centers. •Assist in all Operations projects (Cable runs/Data Center Rip and Replace/Event Set Up).

  • iMerchandise LLC (4 yrs)
    • Inventory Department Head
      Nov 2016 - Sep 2017 · 11 mos

      Supervise Picking and Packing, Coordinate Cycle Counts, Product Resolutions, Expedite Daily Activities, Keep Errors to Minimum. ERP management.

    • Inventory Control
      Dec 2015 - Nov 2016 · 1 yr

      Picking and packing, stock replenish, quality assurance, assist customer service in correcting orders. Organize FBA shipments.

    • Recieving Department
      Oct 2013 - Dec 2015 · 2 yrs 3 mos

      Location Assignment, Inventory Counting, Quality Control, Sign for Incoming Product.