East Geelong, Victoria, Australia
Detailed design of pipelines, pump stations, valve stations, earthworks, storage tanks and reservoirs and more. Receiving, translating, and creating vector and raster files for use in GIS software and numerical modelling software. Design of hydraulic structures and elements in CAD software and by hand. Extensive use of hydraulic and transient modelling software in the development and analysis of hydraulic networks. Oversee team of draftspeople to produce clean and well structured detailed design drawings in quick timeframes Manage entire business document control and quality management procedures.
Bachelor of Civil Engineering honours student in Engineers Australia accredited course. Specialising in hydraulics & hydrology - particularly two-dimensional overland flood modelling, sediment transport, mudflow, dam break analysis, and now three-dimensional lake hydrodynamics modelling. Research Assistant to Deakin Learning Futures. Involved in data collection and analysis in focus groups and social media - used for assessing the viability and impact on employability of various Deakin programs. Peer Support Mentor for four years. Gained casual employment to develop a proposal for expansion of peer support services to off-campus cohort.
Dam break analysis with FLO-2D Pro for proposed gold mine tailings dam. Receiving, translating and creating vector and raster files for use in G.I.S. software and numerical modelling software. Performed and validated analyses, and provided maps and researched reports for use in environmental impact assessment. Assisting with preparation of tenders
Use of FLO-2D Pro to complete dam break analysis for Temengor Dam, Sg. Perak. Focussing on developing impact, hazard, velocity and final depth maps for complete and instant failure of the dam in the event of military/terrorist attack.
Specialist call centre staff. Case manager solving complex issues regarding coverage and claiming. Worked closely with other Medibank departments to ensure member's needs were met in a professional and timely manner. Occasionally seconded to the complaints resolution department and to the training department. Occasional training and oversight of temp teams. Proofreading and fact checking for employee information database - containing information on relevant legislation, Medibank policies and procedures. Handled large credit card payments and refunds over the phone. Provided online support. Provide cover reviews to ensure members are on the cover that best suits their needs. Assisted Medibank members with day-to-day queries such as payment, claiming and account maintenance.