Dallas-Fort Worth Metroplex
🚀 Innovative IT and Business Leader | Strategic Technologist | Cost-Effective Solutions Architect Hello! I'm Michael Lynn Steen, a forward-thinking IT and business leader with over two decades of experience driving transformative initiatives, automating systems, and optimizing processes across diverse organizational landscapes, from nimble SMBs to Fortune 500 giants. Key Highlights: 🌐 IT Management: Proven expertise in steering IT operations, delivery, and infrastructure management to drive organizational success. 🔄 Process Optimization: Dedicated to continuous improvement, I specialize in streamlining processes and implementing best practices to maximize efficiency. 🔐 Security & Risk Mitigation: Adept at enhancing security measures, ensuring compliance, and mitigating risks to safeguard organizational assets. 📈 Strategic Planning: Recognized for strategic planning prowess, consistently elevating performance and delivering substantial cost savings through innovative strategies. Professional Journey: 🔍 Fadmoor, LLC (Oct 2023 – Present): Currently serving as an IT/Security Consultant, I've conducted comprehensive security audits, implemented robust recommendations, and optimized Azure and Microsoft technologies for enhanced asset management. 🚀 Employer Direct Healthcare, LLC (Aug 2021 – Apr 2023): As Senior Operations Manager, I orchestrated over 180 client implementations, revamped onboarding practices, and achieved significant process improvements resulting in a 50% reduction in processing time and a 20% increase in accuracy. 🔧 Akili, Inc. (Jan 2014 – Dec 2020): Held roles as Senior Project Manager and Senior Technical Consultant, successfully managing 60+ SAP and Anaplan projects with compliance rates exceeding 99%. 💼 Xerox/Affiliated Computer Services, Inc. (Mar 2007 – Feb 2009): As Enterprise Systems & Operations Director, I directed a data center relocation, managed technical migration during an acquisition, and led cybersecurity initiatives resulting in a 60% reduction in incidents. Education & Certifications: 🎓 MBA, University of Phoenix, Dallas, Texas 🏆 Certifications: PMP, Certified in Cybersecurity, Microsoft Certified Azure Fundamentals, AWS Certified Solutions Architect – Associate, ITIL V3 Foundations, and more. Let's connect to explore innovative strategies for technology leadership! Feel free to reach out. 🌐
► Led comprehensive security audits, implementing recommendations that resulted in a 40% reduction in identified risks and ensured full compliance across the organization. ► Advised senior management on risk assessment and security posture, contributing to a 30% decrease in security incidents and effective mitigation of potential threats. ► Achieved a 100% acceptance rate on five third-party security questionnaires by aligning policies with industry standards, enhancing client confidence in security measures. ► Reduced Mean Time to Repair (MTTR) for production incidents by 25%, ensuring minimal business disruption and maximizing operational efficiency. ►Enhanced asset management efficiency by 30% through Azure and Microsoft technology, optimizing processes and minimizing expenses.
► Completed Cybersecurity certification
► Directed over 180 client implementations, orchestrating cross-functional teams to ensure streamlined processes and timely project completion. ► Spearheaded the overhaul of onboarding practices, achieving a remarkable 93% on-time success rate within the initial six months. ► Established robust reporting metrics and project tracking mechanisms, resulting in a notable 66% reduction in implementation time. ► Conducted comprehensive audits of data sources, consolidating six disparate systems into a unified source of truth, thereby enhancing accuracy and efficiency. ► Identified operational bottlenecks and implemented automation solutions, leading to a 50% reduction in processing time and a 20% increase in accuracy. ► Advocated for the adoption of a four-regional team account management structure, facilitating superior customer solutions and service delivery.
► Completed Microsoft Azure Fundamentals certification ► Completed Jira Service Management training
► Managed over 60 SAP and Anaplan projects, ensuring consistent compliance rates exceeding 99% and optimizing processes for enhanced efficiency. ► Delivered compelling project presentations, resulting in a 40% increase in project buy-in and fostering alignment among stakeholders. ► Orchestrated technical bridges during critical incidents, preventing potential revenue loss of up to $1M and ensuring uninterrupted operations.
► Spearheaded the design and implementation of innovative infrastructure solutions, achieving a 25% reduction in delivery time and enhancing team efficiency by 30%. ► Successfully led migration projects to virtualized Azure and AWS environments, delivering annual savings of $85K through strategic optimization initiatives.