Waupaca, Wisconsin, United States
A self-driven and focused leader who is passionate about making a difference and delivering results. I have the proven success leading a multi-channel support team, managing minor to major cross-functional projects, and delivering astounding service by focusing on the customer's needs and developing a plan to solve their problems in a timely manner. More than 14 years of manufacturing, telecommunications, and call center experience. Expertise in organization, strategic planning, and continuous improvement. Ability to work with all levels of employment and to manage and lead through change.