Michael Grant

Seasoned IT leader with 20+ years in CRM/ERP, business app design, product management, and innovation. Expert in driving digital transformation and aligning tech with business goals for efficiency and growth

Lithia, Florida, United States

About

I am a seasoned IT leader with 20+ years of experience in CRM/ERP systems, business application design and architecture, technical product management, and new product innovation. My passion lies in leveraging technology to transform business processes, improve efficiency, and drive profitability. Throughout my career, I’ve delivered over 100 successful Microsoft Dynamics 365 deployments, led enterprise digital transformation initiatives, and designed scalable solutions that align technology strategies with business objectives. I specialize in creating innovative ecosystems that empower organizations to thrive in a rapidly evolving digital landscape. Recently, I spearheaded the rollout of Copilot Agentic Agents to support sales and business operations teams, enabling them to evaluate cost-to-serve models for current clients. This initiative enhanced decision-making and operational insights, showcasing my ability to integrate AI-driven solutions into core business processes. I thrive at the intersection of technology, strategy, and innovation, and I’m committed to helping organizations unlock their full potential through smart, scalable, and future-ready solutions.

Experience

  • Advantage Solutions: Sales, Marketing, Technology (13 yrs 11 mos)
    • National Manager Technology
      Aug 2016 - Present · 9 yrs 11 mos

    • Solutions Architect
      Mar 2015 - Apr 2022 · 7 yrs 2 mos

      Becoming a Solutions Architect at Advantage Sales and Marketing has been a goal of mine set out when I started here 3 years ago. With the support of a great team and coaching from two of our great leaders (David Cortese and Victor Lee) I have finally reached this goal.

    • CRM Analyst
      Aug 2012 - Apr 2022 · 9 yrs 9 mos

  • Owner Head Coach at CrossFit Apogee
    Mar 2017 - Jan 2019 · 1 yr 11 mos

  • Business Consultant at Sparkhound
    Nov 2011 - Aug 2012 · 10 mos

    As a business consultant I am responsible for making our clients successful by linking business related issues to technology solutions.

  • IT / Marketing Manager at BAUER-Pileco Inc.
    May 2009 - Nov 2011 · 2 yrs 7 mos

  • Business Connexion (2 yrs 2 mos)
    • Technical Sales Executive Microsoft
      Jun 2008 - Apr 2009 · 11 mos

      Create pipeline of work and manage client expectations as well as resource scheduling.

    • Project Manager
      Mar 2007 - Apr 2009 · 2 yrs 2 mos

      Manage Various projects and consult on technical as well as business issues.