New Orleans, Louisiana, United States
I started taking things apart and putting them back together when I was 5 years old to fix my brothers stolen bike, and never stopped. โขI led a team of IT Professionals in day-to-day task in an Enterprise environment. ๐๐ค๐ฃ๐๐ฉ๐ค๐ง๐๐ฃ๐ ๐ ๐๐๐ค๐๐ง๐๐ฅ๐๐๐๐๐ก๐ก๐ฎ ๐๐๐ซ๐๐ง๐จ๐ user base. โขI spearheaded and drove the refresh of all laptops and desktops in the entire organization, ๐ถ๐ป๐ฐ๐น๐๐ฑ๐ถ๐ป๐ด ๐ถ๐บ๐ฎ๐ด๐ถ๐ป๐ด ๐ฎ๐ป๐ฑ ๐ฝ๐ฟ๐ผ๐ฐ๐๐ฟ๐ฒ๐บ๐ฒ๐ป๐. โขI was in charge of as well as performed all system access using ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐๐๐๐ฟ๐ฒ ๐ฎ๐ป๐ฑ ๐๐ฐ๐๐ถ๐๐ฒ ๐๐ถ๐ฟ๐ฒ๐ฐ๐๐ผ๐ฟ๐, ๐ฎ๐ ๐๐ฒ๐น๐น ๐ฎ๐ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ ๐ฏ๐ฎ๐๐ฒ๐ฑ ๐๐ฒ๐ฏ ๐ฎ๐ป๐ฑ ๐ฐ๐ผ๐ฟ๐ฒ ๐ฎ๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐. โขI was also in charge of ๐ฉ๐ฒ๐ป๐ฑ๐ผ๐ฟ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ for all equipment and most applications in the organization
โข Oversaw planning and coordination of technical engineering initiatives, ensuring efficient project completion. โข Provided expert technical support throughout the project lifecycle, enhancing team productivity. โข Maintained comprehensive documentation of project activities, facilitating clear communication with stakeholders. โข Successfully transitioned our largest client to new equipment, resulting in a seamless upgrade process.
In charge of managing a team of IT professional, managing day to day, vendor management, inventory procurement, management and dispersal, mangaging a geographic dispersed user base, tracking kpi's for performance monitoring