Boulder, Colorado, United States
I have a wide range of skill sets that vary from client relations and sales support to trade show logistics and floor management as well as: Solving problems promptly in a fast-paced environment with multiple changing priorities under pressure Client Needs Assessment Booth, Show Rules and Regulations Enforcement Vendor Management Conflict Resolution Skills Booth Sales and Design Ability to De-escalate Tense Situations Produce/Write Content for Exhibitor Manuals I strive to be a man of honor and integrity and firmly believe in taking ownership of and responsibility for everything I do. As a trade show sales and customer service professional for over 12 years, I have always held true to the fact that without our customers none of us have jobs. Please email me at [email protected]. I look forward to talking with you about how I can become an asset to your organization and make your team better.
Providing food and clothing for distribution to the Homeless/Unhoused population in Boulder, CO.
• Developed life skills tailored to each resident’s unique needs and abilities. • Studied resident’s individual profiles and their past experiences and designed activities specifically to grow each individual’s mental and physical development. • Assisted dementia and Alzheimer’s patients with daily routines, negotiating instances of conflict/ resolution, and difficult psychological episodes. • Managed all family finances including paying bills, monitored money market and bank accounts as well as stock market and real estate transactions. • Managed and administered all medications. • Coordinated all enrollment and move-in aspects to Independent Living and Memory Care Facilities.
EXHIBITOR & CLIENT SERVICES SPECIALIST Informa/Penton (Formerly New Hope Natural Media) • Managed, coordinated, and supported clients for large-scale B2B events including Natural Products Expo West with over 80,000 attendees and 3,100 exhibitors. • Facilitated shipping, drayage/material handling and pre-show logistics. • Worked with clients to troubleshoot and resolve pre-show issues and challenges. • Wrote and edited 100+ page Exhibitor Services Manual for each show. • Produced and broadcasted video content for exhibitor rules and regulations viewed by approximately 50,000 exhibitors and attendees. • Implemented procedures to facilitate booth renewals and grow the event/brand. • Assisted clients with booth selection and purchasing. • Awarded employee of the year, 2009. TRADE SHOW FLOOR MANAGER • Coordinated six trade shows annually with up to 3,100 exhibitors; attendees totaling 6,000 to 80,000. • Communicated and enforced comprehensive rules and regulations for six high profile B2B trade shows. • De-escalated situations of conflict between exhibitors leading to amicable resolutions of disputes. • Resolved questions and concerns for exhibitors and attendees on show floor. • Saved Show Management the expense of having to hire contracted services of outside floor managers.
• Created award winning live sports talk show on local Boulder, CO cable TV station. • Devised topics and wrote content for segments of discussion for live weekly broadcast reaching approximately 65,000 Comcast cable subscribers. • Host for interviews with sports personalities (high school to professionals) and field live call-ins. • Awarded Best Arts & Entertainment Talk Show, 2001.
• Promoted to lead the Wholesale Markets Business Intelligence Group after nine months • Lead competitive analyst for the 2,100 employee Wholesale Markets Group, with annual revenues of $3.5 billion • Coordinated product and revenue information gathering for executive reports • Performed industry wide research on new developments within the telecom world • Wrote and recorded “Industry Update” company-wide broadcast voice-mail delivering news-style report on late-breaking telecom events