Michael Boon

Partner Manager

Groningen, Groningen, Netherlands

About

Experience

  • Odido Nederland (The Hague, South Holland, Netherlands · Hybrid)
    • Country Partner Manager
      Mar 2024 - Present · 2 yrs 4 mos

    • BPO Expert
      Sep 2023 - Mar 2024 · 7 mos

  • Business Process Outsourcing Expert at T-Mobile Nederland
    Jan 2020 - Sep 2023 · 3 yrs 9 mos

  • Tele2 Nederland (6 yrs 1 mo)
    • Quality Specialist Customer Care
      Mar 2017 - Jan 2020 · 2 yrs 11 mos

      Responsible for the quality of the backoffice in the Netherlands and India.

    • Implementation Manager
      Nov 2017 - Mar 2018 · 5 mos

      Outsourcing and implementation of operational processes from the Netherlands to India.

    • Implementation Manager
      Aug 2016 - Mar 2017 · 8 mos

      Outsourcing and implementation of operational processes from the Netherlands to Latvija.

  • Transcom (Groningen)
    • Backoffice Employee
      Mar 2013 - Jan 2014 · 11 mos

      Uitvoering van alle backoffice processen voor Tele2 Mobiel.

    • Customer Service
      Aug 2012 - Mar 2013 · 8 mos

      Beantwoorden van alle mogelijke klantvragen voor Tele2

  • informant at Belastingdienst
    Jun 2011 - Jul 2012 · 1 yr 2 mos