Michael Witt

About

As Service Coordination & Tooling Leader responsible for planning and executing field resource deployment to meet customer needs and business metrics. Develops short- and long-term resource plans, forecasts regional needs, and ensures customer satisfaction while optimizing business results. Manages service activities, including scope, time, cost, and quality, while leading dispatch teams to enable timely responses to unplanned service cases. Implements lean standards, tracks KPIs, and oversees global tool management to support field service teams. Provides leadership and administrative management for personnel, fostering professional growth and ensuring operational excellence.

Experience

• Service Coordination & Tooling Leader at Colibrium Additive - a GE Aerospace company
  Dec 2023 - Present · 2 yrs 7 mos

• GE Additive (6 yrs 8 mos)
  • Senior Customer Program Manager
    Apr 2021 - Dec 2023 · 2 yrs 9 mos

  • Technical Account Manager
    Jan 2020 - Sep 2021 · 1 yr 9 mos

  • Lead Engineer - Customer Project Engineering
    Jul 2019 - Dec 2019 · 6 mos

• Research Fellowship at University of Alberta, Department of Mechanical Engineering
  Mar 2016 - Sep 2016 · 7 mos

  Master thesis: Additive Fabrication and Experimental Analysis of Functional Polymer Magnets

• Student Assistant at the Department of Mechatronic Systems at Leibniz Universität Hannover, Germany
  Sep 2015 - Feb 2016 · 6 mos

• Research and Development Intern at Götting KG
  Sep 2014 - Mar 2015 · 7 mos

  Bachelor thesis: Development of a Teach-In Process for Automated Guided Vehicles in Consideration of Different Kinematics