Michael Ratcliffe

Information Technology with supervising experiences | Military training

Ladson, South Carolina, United States

About

“There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self.” ― Ernest Hemingway

Experience

  • System Administrator at Johnson & Johnson, Inc.
    Jul 2021 - Present · 5 yrs 1 mo

  • Restaurant General Manager at Taco Bell
    Feb 2020 - Jul 2021 · 1 yr 6 mos

  • Restaurant Manager at Boardwalks
    Oct 2016 - Feb 2020 · 3 yrs 5 mos

    Boardwalks is a local restaurant in York. - Training and supervising staff - Enforcing health and safety legislation/guidelines - Maintain statistical and financial records

  • Enterprise Server and Storage Engineer / Senior Technician at County of York
    Jul 2016 - Feb 2020 · 3 yrs 8 mos

    - Responsible for maintaining all IT server systems and components under York County control. - Upgrade out of date software and hardware. - Assist users with resolving any IT issues. - Create educational documents for users and training documents for fellow techs.

  • IT Technician / Technical Document Analysis - Student position at Penn State University
    Feb 2016 - Jun 2016 · 5 mos

    - Maintain all IT systems and components. - Create documentation on maintenance procedures. - Provide technical support.