Michael Steen

Director of Communications at Elior North America

United States

About

A versatile, accomplished communications professional, highly regarded for extensive experience leading internal and external communications in matrixed enterprises. Recognized as a leader with expertise in corporate communications, podcasting, news writing, audio and video editing, and feature writing. An exceptional collaborator and presenter who works well with diverse personalities and people at all levels of an organization.

Experience

  • Elior (Remote)
    • Director of Communications
      Oct 2025 - Present · 9 mos

    • Communications Manager
      Nov 2022 - Oct 2025 · 3 yrs

  • Communications Program Manager, Devices & Sevices at Amazon
    Dec 2021 - Nov 2022 · 1 yr

    Accomplishments: • Created and managed the first internal news channel for the Amazon Devices & Services organization. • Planned and created content twice a week for internal news channel, and compiled a weekly newsletter, reaching nearly 40,000 employees. Managed this channel to become the most successful among all internal teams channels across Amazon, averaging 3x more engagement and 10x more view count than any other channel. • Supported executive communications and planning for quarterly Town Halls, reaching nearly 40,000 employees. • Supported executive communications and planning for annual Fall Devices & Services launch event, broadcast worldwide.

  • Albertsons Companies (Boise, Idaho)
    • Manager, Corporate Communications & Public Affairs
      Jun 2018 - Dec 2021 · 3 yrs 7 mos

      Accomplishments: • Revitalized key benefits communication packets into engaging, easy to digest pieces, migrating 95% of all information to online only via an employee website. • Spearheaded the transition of 12+ websites to a new platform and led training on the new sites reaching 300K+ employees. • Championed, created, hosted, and produced a first-of-its-kind company podcast, ultimately driving the development of multiple copycat podcasts focused on employee engagement. • Chosen to step in for the Southern California Regional Communications Director for 1.5 quarters, driving internal and external communications, media relations, and community affairs. • Coordinated a successful, large-scale food drive, Feed Socal 2018, collaborating directly with key stakeholders and serving as the on-camera representative for statewide press coverage in California to raise $1.2M+ in donations. Skills: •Benefits, Health & Wellness Communication •Pharmacy Communications •Website and Intranet Management (SharePoint, Adobe AEM) •Video/Audio Production (Shooting and editing in Adobe Suite - Premiere Pro, Audition, After Effects, etc.) •Podcast Hosting and Production •Internal Communication •Press Release Writing •Community Relations •Event Planning •Media Interviews •Public Speaking

    • Coordinator, Communications & Public Affairs
      May 2016 - Jun 2018 · 2 yrs 2 mos

  • Content Manager/Social Media Manager at Rizolt Marketing, Inc.
    Sep 2014 - Apr 2016 · 1 yr 8 mos

    Accomplishments: • Launched social media growth and engagement strategies and created marketing plans for eCommerce websites. • Served as lead for all in-house communication and managed editorial calendars and social media. • Increased cross platform social media following for top clients by creating daily social media content calendars for each client and writing unique blog posts each week leveraging SEO tactics.

  • Sports Section Editor at Boise Urban Magazine
    Feb 2014 - Jan 2015 · 1 yr

    Accomplishments: • Built and maintained the sports editorial calendar and wrote creative content and copy. • Led engaging presentations for local business leaders, increasing advertising space sales. • Improved magazine subscriptions by focusing on long-form journalism and developing creative materials to tie in with each story.