Dublin, County Dublin, Ireland
The Enterprise Account Executive is responsible for sales to enterprise level commercial customers, including large business customers of both internet & telephone services. The Enterprise Account Executive is responsible for sales to enterprise level commercial customers, including large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals. Responsibilities include: Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention. Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc. Respond to demand sales requests Supports others within the sales/service team to achieve customer satisfaction Required Qualifications: Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts Ability to sell to C level executives within an organization Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.
• As second Account Manager in market took lead after 6 months upon resignation of senior manager, and increased average penetration from 11% to 16%. • In first year, on-boarded 4500 units (80% of entire market) and doubled the customer base. • Secured Wave G public relation discussion at the New Tech PDX and Full Stack PDX meet ups. • Successfully advocated for creation of second Account Manager position and promoted to Lead, with responsibility to onboard, train, and supervise junior position. • Created, managed, and carried out over 120 events in one year, building relationships with tenants and providing product information. In addition, participated in several community events to reach relevant customer base. • Organized and led biannual conference for Portland team, bringing all key players and managers together to share best practices and bond as a group.