Michael Schmelzer

IM / KM Service & Training

Norfolk, Virginia, United States

About

Experience

  • IM / KM Service & Training at NATO Communications and Information Agency (NCIAgency)
    Dec 2010 - Present · 15 yrs 8 mos

    I am the Knowledge Manager, I advise on all ITIL related questions and I provide training on MS SharePoint 2010 & 2013, MS Office 2010 & 2013 as well as NATO specific Software including training management

  • Instructor at Surpreme Headquarters Allied Powers Europe
    Nov 2008 - Nov 2010 · 2 yrs 1 mo

    I taught MS Office and NATO specific software

  • TDL Instructor & Manager at German Air Force Air Defense Center
    Apr 2005 - Oct 2008 · 3 yrs 7 mos

    I was the certified JICO (Joint Interface Control Officer or Tactical Data Link (TDL) Manager) as well as the TDL instructor and SME in all questions related to TDL