Greater Homosassa Springs Area
Data Pipeline & Infrastructure ∙ Architect and maintain single source of truth data pipelines powering company-wide revenue, product, GTM, finance, and sales operations reporting using dbt, Fivetran, Astro, and Google BigQuery on GCP ∙ Integrate semantic layer models into LLM agents via Claude Code, bridging structured data infrastructure with AI-powered workflows Data Modeling & Integration ∙ Build end-to-end data models ingesting from Salesforce, Salesloft, Varicent, and NetSuite, producing clean, analytics-ready datasets that enable self-serve reporting across business units ∙ Own monthly revenue reconciliation, ensuring accuracy and consistency across financial and operational reporting surfaces Quality & Process ∙ Champion data quality and reliability through rigorous validation frameworks, match rate analysis, risk assessments, and impact statements before releasing pipeline changes ∙ Drive continuous process improvement and code optimization across the data stack, with a focus on understanding the business need behind every request — not just the technical ask ∙ Optimized data pipeline performance by 56%, reducing daily job runtime from 72 to 32 minutes Project Ownership & Collaboration ∙ Lead projects end-to-end from discovery through implementation, aligning stakeholders on requirements, timelines, and tradeoffs ∙ Accelerate new team member ramp-up by actively sharing institutional knowledge, best practices, and architectural context across the data organization
• Utilized DBT, SQL, and GIT to develop and push production-level code supporting robust, scalable downstream Power BI reporting for sales, revenue, and product analytics. • Owned end-to-end project lifecycle, from inception and requirements gathering, through coding, design, rollout, and ongoing maintenance, ensuring seamless delivery and continuous improvement. • Served as Power BI administrator, championing best practices in data governance, deployment pipelines, row-level security, gateway data mapping, and app creation to support secure and efficient analytics delivery. • Designed, developed, and maintained advanced Power BI reporting on sales processes, NetSuite product billing, MRR, ARR, product attachment and penetration rates, churn, exception reporting, and performance scorecards. • Built comprehensive reporting solutions for business leadership and geographic hierarchy, delivering actionable, granular insights for revenue optimization and strategic decision-making.
• Developed and maintained robust, operations-based Power BI reporting solutions focused on call metrics, call forecasting with seasonality analysis, customer ARR, associate performance dashboards, exception reporting, workforce avoidance, and account assignment tracking. • Oversaw and enhanced the ETL process for raw Five9 call data, leveraging Alteryx to transform disparate sources into point-in-time reporting enriched with associate, team, and leadership-level metrics for comprehensive performance and operational insights. • Mentored new hires and less tenured associates on Power BI DAX, data modeling, and existing reporting processes, fostering a culture of collaboration, technical proficiency, and continuous learning within the team.
• Analyzed learning program effectiveness using the Phillips ROI Methodology, isolating adoption metrics, business impact, and quantifiable return on investment. • Collaborated with stakeholders to develop and refine KPIs during initial project scoping, ensuring program metrics were feasible, relevant, and aligned with business goals. • Evaluated program and session-level feedback, including NPS ratings, to identify actionable insights and drive continuous improvement across learning initiatives. • Provided data-driven recommendations to enhance program design, adoption, and measurable outcomes, supporting a culture of informed decision-making.