Michael Pepe

Telco Solutions Engineering | Analytics | Insights | AI | Automation

Smithtown, New York, United States

About

I am a Technical Architect focused on the intersection of artificial intelligence, network architecture, and next-generation connectivity. My work centers on applying AI, analytics, and intelligent automation to large-scale infrastructure to improve performance, resilience, and operational efficiency. At Broadcom, I work with engineering teams and customers to explore how AI can transform network operations and service delivery. This includes designing AI-driven architectures, developing automation frameworks, and leading technical workshops that help engineers understand how to apply modern AI techniques—such as intelligent decisioning, analytics pipelines, and emerging agent-based models—to real-world infrastructure challenges. My technical foundation spans the full OSI model, with particular depth in the network layer, 5G spectrum, and large-scale distributed systems. I focus on applying AI to optimize network behavior, automate operational workflows, and create adaptive systems capable of responding to real-time conditions. This work has contributed to multiple patented innovations aimed at improving how networks deliver and monetize advanced services. Alongside architecture leadership, I bring a strong background as a Sales and Technical Engineer, translating complex technical concepts into practical outcomes for customers and stakeholders. I have led technical strategy in sales-driven environments, supporting the adoption of AI-enabled platforms across networking, cloud infrastructure, and operational systems. My work combines AI/ML, cloud computing, DevOps, virtualization, and advanced networking to bridge infrastructure capabilities with measurable business outcomes. I am particularly interested in AI-first architectures, intelligent automation of complex systems, and the evolution of networks toward software-driven, adaptive platforms. I continue to focus on advancing how AI integrates with infrastructure—helping organizations move from static systems toward intelligent, self-optimizing environments that operate at global scale.

Experience

  • Senior System Engineer at Broadcom Software
    Apr 2024 - Present · 2 yrs 4 mos

  • Distinguished Architect at Verizon Enterprise Solutions
    Feb 2016 - Present · 10 yrs 6 mos

    As a Distinguished Architect at Verizon with over eight years of experience, my role is pivotal in shaping the future of technology, focusing on innovative areas like 5G Spectrum, Multi-access Edge Computing (MEC), and private wireless networks. My expertise lies in network architecture, particularly in emerging technologies, where I develop transformative solutions to enhance Verizon's network infrastructure and services. Working closely with partners, account teams, and customers, I serve as a subject matter expert in technology. My responsibilities encompass designing reference architectures and developing use cases that propel our business forward. Additionally, I hold a critical role as a tier 3 design leader, where I impart my knowledge in enterprise networking and play a key part in expanding our reach in cutting-edge technology fields. This role includes forming and executing strategies alongside key partners and clients. My duties also involve being accountable for revenue, setting goals, and driving results using data-centric approaches. My innovative contributions are evidenced by patents in areas such as network routing and event-based resource allocation in radio networks, which showcase my commitment to advancing the industry. I am committed to nurturing a culture of excellence and leadership within Verizon. This includes engaging in executive planning, advisory boards, and the development of vertical use cases. Verizon has been a dynamic platform that allows me to significantly influence the intersection of people, businesses, and technology. I am deeply passionate about spearheading innovation in the tech sector and championing diversity in our workplace.

  • CA Technologies (9 yrs 11 mos)
    • Director DevOps and Continuous Delivery
      Jun 2013 - Jun 2015 · 2 yrs 1 mo

      As the Lead Architect for DevOps Release Automation, I have spearheaded the design and implementation of comprehensive Software Development Life Cycle (SDLC) solutions tailored to meet the exacting requirements of enterprises seeking a streamlined end-to-end release process. My role has extended to project management, where I have conceptualized and executed solutions aimed at eliminating bottlenecks during application deployment, maintenance, remediation, and recovery procedures across a wide spectrum of environments, including physical, virtual, and cloud infrastructures. I have leveraged APIs to seamlessly integrate with cloud environments such as AWS and Azure, yielding substantial operational cost savings for the companies I have worked with. My hands-on approach has extended to conducting immersive 5-day workshops for prominent organizations like UPS and Dell. These workshops have been instrumental in providing practical insights and knowledge transfer. As a direct result, I have successfully closed multimillion-dollar deals following Proof of Concepts (POCs) that showcase the tangible benefits of our solutions.

    • Director Senior Cloud Architect
      Aug 2005 - Jun 2013 · 7 yrs 11 mos

      I served as the lead Sales Engineer responsible for AppLogic in North America—a groundbreaking Cloud Platform that empowers the creation of a software-defined data center. AppLogic's innovative approach allowed us to establish a cloud computing environment within a matter of hours, thanks to the utilization of virtual appliances, which effectively decoupled software from hardware. Our offerings spanned Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and private cloud solutions. Within a small business unit, I assumed end-to-end responsibility for technical sales operations, encompassing tasks from presentations, workshops, Proof of Concepts (POCs), and demonstrations to troubleshooting and resolution. Over the course of my tenure, my collaboration with AppLogic enriched my understanding of cloud computing, providing a robust foundation in this evolving field. Our client portfolio included a diverse range of vertical markets, showcasing the versatility and applicability of our solutions.

  • FalconStor ()
    • Seasoned Storage Architect
      Jan 2001 - Aug 2005 · 4 yrs 8 mos

      FalconStor represented a pioneering engineering startup company at the forefront of technological innovation. FalconStor developed a cutting-edge engine that operated in-band with all storage controllers, elevating storage units beyond traditional RAID capabilities by enabling features such as snapshots and replication. Notably, FalconStor served as the OEM engine for EMC's Clarion platform. During my tenure at this startup, I dedicated full days, seven days a week, in pursuit of our mission. My experience at FalconStor has endowed me with an exceptionally solid foundation in Data Center Infrastructure. Responsibilities included designing and deploying large enterprise Disaster Recovery (DR) and High Availability (HA) data centers. I actively supported the sales efforts and played a pivotal role in generating a remarkable 70% increase in revenue within the North East region. I forged valuable relationships with resellers and major vendors, fostering ongoing opportunities. My purview extended to overseeing all revenue tracking, forecasts, and trends within the North East Territory. Furthermore, I possess extensive expertise in network design, implementation, analysis, and troubleshooting within complex enterprise environments. I am well-versed in project management best practices, with a key focus on designing and implementing Storage Area Networks over IP or Fibre Channel.

    • Director of Professional Services
      2001 - 2004 · 3 yrs

      I initiated and built FalconStor's Professional Service Organization from the ground up. In this capacity, I served as the primary technical liaison for FalconStor's major software alliance partners, including StorageTek, IBM, HDS, EMC, and others. My role encompassed establishing the foundational framework for all FalconStor Professional Service documentation and policies. I conducted field support exercises, contributing to pre-sales initiatives, post-sale deployments, and the resolution of post-sales support issues. My responsibilities extended to gathering and providing valuable customer feedback to FalconStor's engineering team, which directly contributed to the development of additional FalconStor products. Throughout various projects, I consistently met stringent client deadlines while upholding the highest standards of quality. I delivered cutting-edge technology presentations, facilitated pre-sales product installations, conducted training sessions, and effectively resolved customer issues to secure sales opportunities for FalconStor products. As a result of these efforts, I successfully drove Professional Service revenue from an initial $0 to approximately $300,000 per quarter, representing a substantial 25% of software sales.

  • SE at Cheyenne Software
    1992 - 1998 · 6 yrs