Michael Ontolan

Operations & Logistics Specialist | Technical VA | AI & Automation Strategist

Miagao, Western Visayas, Philippines

About

Operations & Logistics Specialist | Technical VA | AI & Automation Strategist I bridge the gap between complex physical logistics and high-efficiency digital systems. With a foundation in Strategic Retail Management, I specialize in a two-tier growth strategy: First, establishing a rock-solid operational foundation; Second, layering in AI automation to scale without friction. The Technical VA Advantage I do more than manage tasks—I engineer systems. My background as an Operations & Logistics Specialist taught me to manage end-to-end lifecycles, inventory flow, and multi-channel distribution. As a Technical VA, I translate those skills into the digital space, building the Digital Services Hub that acts as your business's central nervous system, connecting storefronts to back-office workflows. Strategic Pivot & Professional Development On January 19, 2026—following a transition from the Doneverse program and a purposeful Sunday of rest—I launched a full-time intensive to master the intersection of Retail Operations and Generative AI. This period of professional development allows me to offer founders a high-tech stack designed for the 2026 market. Technical Mastery & AI Strategy: Operations & Logistics: Retail service management, vendor coordination, and digital fulfillment. Digital Hub Architecture: Synchronization of WordPress, Buffer, and Typeform for lead management and customer support. AI & Automation Strategy: Transforming manual sketches into 3D motion assets with integrated speech using Gemini, Copilot, ChatGPT, and Grok. Omnichannel Branding: Growth management across LinkedIn, Facebook, Pinterest, YouTube, and Instagram. AI Content Creation: Expert Canva design for cinematic presentations, video collages, and SEO-optimized blog distribution. Core Skills for Search: Logistics & Supply Chain Coordination Technical Virtual Assistance (SaaS Integration) AI & Automation Strategist (Workflow Optimization) 3D AI Motion Synthesis & Generative AI Design Omnichannel Retail Operations I am a disciplined, principle-driven collaborator ready to help founders move past manual bottlenecks. Let’s automate your operations and bring your brand to life.

Experience

  • Retail & Digital Services Hub (Full-time · 8 yrs 3 mos)
    • Professional development
      Jan 2026 - Present · 6 mos

      "Following a transition from the Doneverse program on Saturday, January 17, and a purposeful Sunday of rest and reflection on the 18th, I launched a full-time intensive on Monday, January 19, to master the next generation of Digital Retail & AI Integration." Core Competencies & Modern Tech Stack: Digital Services Hub Architecture: Building and synchronizing brand ecosystems across WordPress, Buffer, and Typeform to centralize retail operations and lead management. Omnichannel Social Strategy: Managing and optimizing professional presence across LinkedIn, Facebook, Pinterest, YouTube, and Instagram for maximum organic reach. AI-Augmented Design & 3D Motion: Developing a "Concept-to-Execution" pipeline. I transform manual sketches and drawings into 3D assets with integrated motion and speech using Gemini, Copilot, ChatGPT, and Grok. Multimedia Content Production: Expert-level use of Canva for high-impact presentations, video editing, and visual collages tailored for modern retail founders. Strategic Digital Publishing: Writing and distributing SEO-optimized blog content to bridge the gap between traditional retail and digital authority.

    • Business Owner
      Apr 2018 - Present · 8 yrs 3 mos

      Strategic Retail Management Optimizing omnichannel retail operations to bridge the gap between physical storefronts and digital platforms. Directing inventory strategy and customer experience protocols to ensure brand consistency across all touchpoints. Implementing data-driven retail solutions that enhance operational agility and drive sustainable revenue growth. Managing vendor relationships to streamline the end-to-end retail lifecycle. Digital Services Hub & AI Integration Centralized Digital Services Hub to unify customer support, lead management, and platform synchronization. Deploying AI-driven automation to handle routine administrative tasks, significantly reducing manual overhead and response times. Leveraging machine learning tools and smart workflows to provide predictive insights and personalized digital experiences. Managing the seamless integration of emerging AI technologies into existing digital frameworks for maximum efficiency.

  • Digital Marketing Virtual Assistant Trainee at Doneverse
    Jan 2026 - Jan 2026 · 1 mo

    Completed a 2-week intensive, hands-on digital marketing training covering social media, video editing, website building, SEO, and email marketing. Completed quizzes and hands-on projects for each digital tool using both personal and assigned company accounts. Designed social media graphics and lead magnets using Canva. Edited short-form videos (Reels, stories) using CapCut and Descript. Managed content scheduling and analytics with Later and Buffer. Published some content live and simulated other projects to gain practical experience. Built and edited websites using WordPress and GoHighLevel. Applied basic SEO and keyword research using Google Analytics. Created email marketing workflows and lead nurture campaigns using ActiveCampaign. Managed tasks and productivity using Asana and ClickUp.

  • Operations Assistant – Iloilo at Life Prolong Natural Supplements Inc.
    Jul 2025 - Dec 2025 · 6 mos

    Supply Chain & Inventory Management Streamlined order fulfillment by managing the end-to-end process: receiving purchase orders, preparing stock requests, and generating accurate delivery receipts and sales invoices. Optimized warehouse accuracy through daily stock reconciliations and comprehensive weekly/monthly physical inventories. Managed inbound logistics by verifying supplier deliveries against bills of lading and invoices to ensure 100% shipment accuracy. Coordinated delivery logistics, overseeing the picking and loading of inventory for efficient distribution to regional customers. Financial & Administrative Oversight Managed petty cash and fuel funds for the sales and logistics departments, ensuring all operational expenses were funded and accounted for. Ensured fiscal transparency by preparing and submitting detailed liquidation reports for all gas and cash disbursements. Tracked marketing assets, submitting weekly status reports on field materials including billboards, sampling booths, and product samples. Fleet & Facility Maintenance Maintained fleet readiness by implementing a weekly preventive maintenance schedule and ensuring all vehicle registrations were compliant with LTO regulations. Uphold facility standards by overseeing the cleanliness and organization of both the warehouse and office environments.

  • Storekeeper at Stopover Grocery
    Jan 2023 - Apr 2025 · 2 yrs 4 mos

    Business Compliance & Administration Managed regulatory compliance, overseeing monthly, quarterly, and annual filings with the Bureau of Internal Revenue (BIR). Facilitated business continuity by managing the annual renewal of business permits and local government licenses. Acted as a primary point of contact for customers, providing product information and personalized assistance to drive sales and customer satisfaction. Inventory & Supply Chain Management Executed rigorous inventory controls, performing daily, weekly, and monthly audits to minimize shrinkage and ensure stock availability. Quality Assurance & Receiving: Validated inbound shipments against sales invoices, charge invoices, and bills of lading to ensure 100% accuracy in deliveries. Maintained high facility standards, ensuring the cleanliness and organization of both the retail floor and stockrooms to optimize workflow and customer experience.

  • Compliance Consultant (Project-Based) at Self-employed Independent consultant
    Jan 2021 - Mar 2025 · 4 yrs 3 mos

    Regulatory Governance (SEC): Provided expert administrative support for Non-Profit and Non-Stock organizations, ensuring 100% compliance with Securities and Exchange Commission requirements, including the filing of General Information Sheets (GIS) and corporate minutes. Tax Administration (BIR): Facilitated Bureau of Internal Revenue (BIR) compliance, managing documentation for annual registrations and ensuring non-profit entities maintained their tax-exempt status or proper filing standing. Audit Readiness: Conducted internal document reviews for organizations to ensure all government permits and board resolutions were accurate and ready for official submission. Flexible Advisory: Maintained a reliable "on-call" relationship with organizational leaders, providing critical administrative support whenever regulatory deadlines or governance needs arose.