Michael M.

Operations Manager - Second Nature Belfast

Belfast Metropolitan Area

About

My core competencies include team management, leadership, customer service, and problem-solving. I have a proven track record of delivering high-quality results, increasing sales and profitability, and improving staff performance and retention. Ranging from 4* Hotels to city centre bars, I am passionate about creating a positive and memorable experience for guests, My goal is to continue to grow and learn as a professional in this field.

Experience

  • Operations Manager at room2 hometels | B Corp™
    Oct 2025 - Present · 10 mos

  • Assistant Manager at Revolución de Cuba
    Aug 2021 - Oct 2025 · 4 yrs 3 mos

  • Crowne Plaza Belfast (1 yr 3 mos)
    • Assistant Food Beverage Manager
      Jul 2019 - Sep 2020 · 1 yr 3 mos

    • Assistant Bar Manager
      Jul 2019 - Sep 2020 · 1 yr 3 mos