Greater Sydney Area
I am a highly driven customer service professional who has been working in change and customer service management for the last 14 years. I’m currently working in the Facilities Management side of the Downer Business where I manage the Quality, Training and knowledge for the Customer Contact Centre. I’ve also held roles… • Managing large Customer Service Teams 60+ across multiple segments for BOC Limited • Leading Customer Experience activities at BOC and Datacom • In Transformation projects, migrating customers to digital platforms to help BOC Limited save costs to the business