Greater Toronto Area, Canada
As a Sales Account Manager & Quote Writer at Nova Analytical Systems (Tenova), I serve as the primary point of contact for clients worldwide, preparing detailed quotations for a wide range of gas analyzers, from portable and continuous flue‑gas analyzers to specialty instruments for syngas, biogas, power‑generation, metallurgy, and process‑gas applications. Leveraging deep familiarity with Nova’s product lines, I help customers select the best configuration for their needs, coordinate sample‑conditioning requirements, and support bespoke design modifications when standard units don’t fit. In addition to quoting, I provide ongoing customer support: answering technical questions, offering application guidance, and helping integrate analyzers into their process environments. By combining sales responsiveness with technical insight and customer‑centric support, I help clients optimize their gas‑analysis setup and ensure long‑term satisfaction and reliability.
As a Sales Account Manager & Quote Writer at Nova Analytical Systems (Tenova), I serve as the primary point of contact for clients worldwide, preparing detailed quotations for a wide range of gas analyzers, from portable and continuous flue‑gas analyzers to specialty instruments for syngas, biogas, power‑generation, metallurgy, and process‑gas applications. Leveraging deep familiarity with Nova’s product lines, I help customers select the best configuration for their needs, coordinate sample‑conditioning requirements, and support bespoke design modifications when standard units don’t fit. In addition to quoting, I provide ongoing customer support: answering technical questions, offering application guidance, and helping integrate analyzers into their process environments. By combining sales responsiveness with technical insight and customer‑centric support, I help clients optimize their gas‑analysis setup and ensure long‑term satisfaction and reliability.
As a Sales Account Manager and Reseller at Radwell International, I managed customer relationships and drove sales of industrial automation, electrical, and MRO equipment, from new and surplus parts to reconditioned and obsolete components. I worked closely with clients to understand their needs for plant‑floor maintenance, legacy machine upkeep, or system upgrades, then sourced appropriate items from Radwell’s extensive inventory of over 18 million SKUs. My role included presenting new product and surplus options, arranging custom quotes, coordinating repairs or replacement delivery, and guiding clients through the company's asset‑recovery and buyback programs. I ensured uptime and cost‑efficiency for clients by offering verified substitutes, rush shipping, and extended warranties, while also helping clients liquidate surplus inventory when needed. Through proactive account management, technical knowledge, and consistent follow‑up, I helped clients maintain operational continuity and maximize value from their automation assets.
As an Appointment Setter and Sales & Demo Presenter at RAM Tracking, I focused on introducing businesses to comprehensive fleet‑tracking solutions, from GPS vehicle tracking and driver‑behavior analytics to connected dash‑cam systems and full fleet‑management software. I reached out to prospective clients, assessed their needs, and scheduled consultations, ensuring that fleet managers could explore how RAM’s real‑time vehicle monitoring, automated reporting, and expense‑tracking tools would improve efficiency, reduce fuel and maintenance costs, and enhance compliance. I also conducted demo presentations to showcase the system’s features, explained benefits like route optimization, idling reduction, and driver performance monitoring, and supported clients through installation scheduling and post‑sale follow‑up. Through clear communication, lead qualification, and persistent follow‑up, I helped guide prospects from initial interest to full deployment — delivering measurable value and helping them run more productive fleets.
As a Used Car Sales Associate, I assisted customers in selecting and purchasing pre-owned vehicles by understanding their needs and providing detailed product information. I conducted vehicle demonstrations and test drives, explained financing options, and negotiated prices and terms to help customers make informed buying decisions while meeting sales targets. I also managed inventory by coordinating with the service department to ensure vehicles were clean, inspected, and ready for sale. Maintaining accurate records of sales and customer interactions through the dealership’s CRM system was an important part of my role. Delivering excellent customer service allowed me to build long-term relationships and encourage repeat business. Additionally, I collaborated with team members and management to contribute to meeting dealership sales goals and fostering a positive work environment.