North Las Vegas, Nevada, United States
Healthcare Executive | COO/CEO | Board Member | ACHE Fellow Dynamic and collaborative healthcare leader with over 30 years of experience guiding interdisciplinary teams across hospitals, clinics, academic medical centers, and health systems—both in the U.S. and internationally. For more than two decades, held senior executive roles (COO/CEO) and served as a hospital board member. • Strategic Operator: Expert in aligning clinical and business goals to enhance patient care, expand access, and improve financial performance. Successfully managed budgets ranging from $15M to $1.5B, consistently within standards. • Results-Driven Leader: Demonstrated success in increasing revenue, expanding workload capacity, and driving performance through enhanced support services, strategic planning, and implementation of performance management systems. • Trusted Relationship Builder: Proven ability to cultivate and strengthen stakeholder relationships, assess complex operating environments, and lead initiatives that unite diverse interests toward shared goals and partnerships. • Operational Excellence: Consistently improved both internal and external customer service, communication, and satisfaction scores. Led teams to performance improvement and Joint Commission accreditation readiness. • Comprehensive Oversight: Directed a full range of support functions including Finance, HR/Labor Relations, Managed Care, Pharmacy, IT, Legal, Marketing/Public Affairs, Facilities, Logistics, Nutrition, and Emergency Management. Specialties: Fellow, American College of Healthcare Executives (FACHE) | Board Certified in Healthcare Management Leader Development | Access to Care | Patient & Staff Satisfaction | Former MHA/MBA Residency Preceptor – Baylor University
Leading the Department of Veterans Affairs health care/ health service efforts in southern Nevada.
Executive Director (CEO) for the Central Texas Veterans Health Care System (CTVHCS) effective July 21, 2019. As Director, am responsible for the day-to-day operations of this billion dollar VA HCS with an annual budget of approximately $1.5 billion and over 4,600 employees. In FY20 CTVHCS logged over 1.3 million outpatient visits and 8,700 admissions for approximately 110,000 unique Veteran patients. CTVHCS is a Joint Commission accredited, complexity level 1-A facility serving Veterans in 39 Central Texas counties. CTVHCS is comprised of 2 major VAMCs in Temple and Waco, a large outpatient clinic in Austin, and 5 community-based outpatient clinics located in Brownwood, College Station, Cedar Park, LaGrange, and Palestine, plus a Clinic Annex in Temple and a Joint VA/DoD Sleep Center in Killeen.
The Amarillo VA Health Care System, a division of the Heart of Texas Health Care Network (VISN 17), provides primary specialty, and extended care of the highest quality to veterans throughout the Texas and Oklahoma panhandles, eastern New Mexico, and southern Kansas. Approximately 25,000 patients are treated annually. The health care system maintains 55 acute care inpatient beds for general medical, n, and intensive care. Geriatric and extended care is provided in the 120-bed skilled nursing home care unit. A modern ambulatory care center and medical arts building facilitates the delivery of primary care, specialty care and preventive health services. The Amarillo VA Health Care System also ensures health care is accessible to those veterans residing in rural areas through four community-based outpatient clinics located in Lubbock, Childress, and Dalhart, TX as well as Clovis, New Mexico.
SCOPE: Corporate CEO for 7 integrated health care systems operating across Texas. Network consists of 9 Medical Centers, 41 Community-Based Outpatient Clinics and 5 Community Living Centers (Nursing Homes). In addition the network includes "Centers of Excellence" in Blind Rehabilitation, Spinal Cord Injury, Post-Traumatic Stress Disorder and Traumatic Brain Injury; all serving as National resources for specialized treatment. * $3.4 billion annual budget * 110 million Dollar typical capital outlay(45 million construction 65 million equipment) * 16,000 employees (1,000+ Physicians, 2,800 Nurses, 660 licensed mid-level practitioners) * 426,000 covered lives RESPONSIBILITY: * Established and deploy enterprise (Network) tactical plans consistent with National VA Strategic Plan * Develop, administer and monitor a financial and quality plan * Establish and enforced clinical and administrative performance expectations (goals) for each health care system * Assure achievement and maintenance of accreditation, licensure and/or certification credentials for all healthcare delivery systems (i.e., Joint Commission, CARF) * Consummate corporate-level contacts and agreements * Establish and maintain Federal State and local-level partnerships to enhance (improve) the delivery of healthcare and other benefits.
o Director (CEO), West Texas VA Health Care System (WTVAHCS), one of seven VA Health Care Systems in the VA Southwest Health Care Network of the Veterans Integrated Service Network (VISN) 18. WTVAHCS, a Joint Commission accredited, complexity level three facility serves Veterans across two States including highly rural areas via outpatient clinics in Abilene, San Angelo, and Texas; Hobbs, New Mexico. Outreach clinics are in Stamford and Fort Stockton, Texas. o The facility and its four Community Based Outpatient Clinics support approximately 17,000 unique patients annually; more than 160,000 outpatient visits per year. WTVAHCS is dedicated to a personalized, proactive, and patient driven Veteran care program. o The main facility is located in Big Spring, Texas and services a highly rural area. As a result, clinical video service have expanded to include TelePain, TeleNeurology and TeleAudiology. All CBOC clinics have Occupational Health available daily. Video to Home has been implemented in clinics with Operation Enduring Freedom (OED), Operation Iraqi Freedom (OIF), Operation New Dawn (OND), Women Veterans, and Mental Health. Emphasis on telehealth technology assures patient access throughout this region. A 40-bed domiciliary opened in July 2011.