La Mesa, California, United States
HR Professional with a background in Industrial/Organizational Psychology and a passion for positively impacting people, teams, and businesses through Learning and Development, Leadership, Organizational Development, Change Management, and Organizational Culture.
- Oversee all training functions, from development to facilitation, across the property for 1,500 Team Members including: New Hire Orientation, Compliance Training, Department-Specific Training, and Leadership Development - Lead the rollout of new Family-Style Service program, including managing a team of 12 "train-the-trainers" in facilitating the 2-hour course for all 1,500 Team Members - Oversee Compliance Training assignments, tracking, and reporting including: Annual Mandatory Compliance and Responsible Beverage Service - Lead the development of an internal university through creating job tracks for each department with corresponding knowledge, skills, and abilities, aligned with course offerings for the personal and professional development of our Team Members - Launched the new Mission, Vision, Values from Caesars Corporate to our property, post-merger with El Dorado Resorts - Championed the launch and rollout of Oracle as the new HCM system for our property
- Developed a training program for the 3D-printing operations of the company from end to end: conducting a needs assessment, learning the 3-D printing background and company-specific processes, designing and pilot testing learning modules, creating an evaluation method, and presenting to management - Led the research, selection, and implementation of pilot testing a new Learning Management System - Led the development of a talent dashboard/scorecard to leverage company metrics/data and provide visibility to executive team in support of organizational development - Responsible for supporting the recruitment function including developing job descriptions and advertisements, posting and monitoring requisitions, scheduling and conducting interviews, and drafting offers for employment - Conducted interviews and participated in the selection process of candidates using rating scales - Supported new hire orientation and on-boarding - Assisted in resolving employee relations issues as needed
- Organized and conducted a hybrid job analysis/caseload analysis for a local organization, including interviews, data analysis, and writing the technical report - Participated in our department’s competency-based faculty and chair search through survey administration, data analysis, and a final written report including recommendations - Assisted in the development and pilot testing of a morale survey through compiling potential measures, ensuring the legality of their use, and data analysis - Wrote project proposals, including the development of an expected timeline and budget
- Provided daily care to clients including: monitoring, support with activities of daily living and crisis prevention/intervention - Documented on a caseload of approximately fifteen clients per day - Facilitated groups/activities for the clients including Substance Abuse Education and Outdoor Sports
- Pilot tested various studies and reported back on the experience - Administered participants through multiple experiments, providing direction, monitoring, taking notes and trouble-shooting any issues - Trained new research assistants on laboratory protocol and how to work with the team and participants in the laboratory