San Diego Metropolitan Area
Proven Business Development Executive with superior track record of increasing market share with 20+ years of sales expertise. Adept in selling multi-million dollar contracts and managing multi-geo territories. Highly resourceful leader. Action oriented problem solver, driving positive change in organizational structure. Developing, building and maintaining key channel partnerships and alliances. Effectively analyzing and implementing solutions to complex business problems. Profit-centric decision maker. Strong ability to recruit, train and mentor sales team to exceed individual and corporate goals.
Foundever Inc., 2006 to Present Foundever is a $5BL+ Global Business Process Outsourcing (BPO) Leader. With 170,000+ associates supporting 50 languages in 44 countries, Sitel meets clients’ customer care, sales, collections and transaction processing needs. Solutions are provided from on-shore, near-shore and offshore locations across 160+ facilities throughout North America, South America, EMEA, Latin America, India, Philippines and Work@Home. Vice President – Business Development, Americas & Asia Pacific Recruited to develop and grow new logo business throughout the Americas & Asia Pacific: * Sold & negotiated 30+ global BPO deals with contractual values in excess of $500ML * Personally sold some of the largest & highest-security Financial Services Clients * Responsible for deploying 15,000+ agents globally via strategic partnerships * Launched Newspaper Vertical with 20+ different periodicals * Augmented several brick & mortar deployments with multi-million dollar Work-at-Home contracts * Tier-1 BPO solutioning for Fortune 500 clientele throughout the U.S., LATAM, EMEA & Philippines.
CSG’s Interactive Messaging suite provides cloud-based technology solutions with a global reach that empowers companies to communicate using multiple channels, including enhanced voice services, mobile SMS, print, email, Web and Fax to customers throughout the world. * Reporting to CEO and working with ELT to grow company revenue and alternate channels * Secured private label channel partnerships with Tier-1 Telecommunications Companies * Managed due diligence process for merger and acquisition discussions * Active in Board of Director initiatives
Sprint's Enhanced Services Division specialized in hosted Interactive Voice Response applications and Web-Based solutions. Products were sold and bundled as customized business solutions to Fortune 500 customers throughout North America. * Responsible for selling and managing all Enhanced Telephony and Web Services to Fortune 500 companies throughout the fourteen Western States • Increased individual annual territory revenue from $4ML to $65ML • Presidents Club Member (Individual & Region) six consecutive years (top 2% nationally) • Managed remote staff of 15 Sales Managers throughout the Western United States
Privately owned telecommunications company specializing in hosted enhanced facsimile based information retrieval and broadcast distribution services. * Responsible for alternate channels and strategic alliances to further expand market share • Negotiated software product marketing relationships to increase alternate channel sales. • Coordinated all strategic planning, market research in support of Spectra-Fax hardware systems
Multi-billion dollar aerospace contractor working for the US Government. ACM is the Advanced Cruise Missile Division of General Dynamics, concentrating in thermonuclear stealth technology. * Cost management, production schedules, work center performance and capacity requirements. • Facilitated the transition from research and development to full assembly line production • Prepared and presented project reviews to the U.S.A.F. for contract bidding proposals • Received DOD (Department of Defense) Secret Clearance and ACM Program Clearance