Krefeld, North Rhine-Westphalia, Germany
Process-oriented problem solver with customer centricity. IT skills: SAP, AS400, Salesforce, Microsoft Dynamics, Power BI, Power Automate, Power App, MS Forms, Excel, PowerPoint, Word
Authorized signatory - Responsible for the Customer Service activities in Europe for the Division Industry with a Team of 32 employees and 10 Direct Reports - Order processing with a volumne of lower three-digit million € range turnover - active serving of customer in colloboration with Sales and other internal parties - Business Process Owner for the ERP system SAP and CRM system SalesForce
Authorized signatory - Responsible for the Customer Service activities in Europe for the Division Industry with a Team of 17 employees and 9 Direct Reports - Order processing with a volumne of mid two-digit million € range turnover - active serving of customer in colloboration with Sales and other internal parties - Business Process Owner for the ERP system SAP and CRM system SalesForce
Resoponsible for the company Flamco, Meibes ans Simplex within the Division Hydronic Flow Control - Marketing budget in the low millions € - leading a team of 1 employee - strategic and operational Marketing activities (harmonization of processes)
Responsible for Customer Service, Procurement, Logistic, Complaintsmanagement, Marketing and IT with a Team of 15 employees
Responsible for the Customer Service and technical Support with a Team of 7 employees