Michael James Martin

Guest Relations

Henderson, Nevada, United States

About

Experience

  • General Manager at Johnson Restaurant Group, Inc.
    2017 - Present · 9 yrs 6 mos

  • Operating Partner at Fleming's Prime Steakhouse & Wine Bar
    Oct 2006 - Jan 2017 · 10 yrs 4 mos

    Spent 7 years at Fleming's in Walnut Creek since before its opening in 2007 developing relationships and ties to the Walnut Creek community and driving the steakhouse team forward through some of the toughest years in the industry. Moved to the heart of Silicon Valley; Palo Alto, for an additional three years striving for excellence in service, mentoring several management team members and driving a restaurant with annual sales topping $8 million.

  • Chief Operating Officer at Crown Alley Pubs
    Sep 2001 - Oct 2006 · 5 yrs 2 mos

    Directed operations for start-up, restaurant company with restaurants in Norfolk, VA, Colorado Springs, CO, and Covington, KY. Duties included: budget and forecast report development; restaurant real-estate development; city and state government logistics planning for 10 companies; critical-path planning and execution, business development and successful launch for several restaurants.

  • General Manager at Morton's The Steakhouse
    Jun 1998 - Aug 2001 · 3 yrs 3 mos

    Successfully developed two struggling Morton's Steakhouses into viable and profitable entities in very difficult, fine-dining, steakhouse markets. Continued to increase the VIP guest base through calculated and dramatic turnaround in guest' service.

  • Fine-dining Server - Graduate Student at Spago - Caesar's Palace
    Sep 1995 - Jun 1998 · 2 yrs 10 mos

    Worked full-time at Vegas' premier, fine-dining restaurant while attending UNLV Master's in Hospitality program as a full-time student.