Kingston, Jamaica
Program Manager – Enterprise-Wide Technology Implementations .PMP-certified Project Manager (PM) with 20+ years implementing IT projects in the financial and technology sectors .British, Canadian and Jamaican Citizenship, with eligibility to work in the USA as a USMCA (formerly NAFTA) professional .Leverages PM / skills to align business & project goals to deliver solutions that maximize business value for the organization .Program Manager since 2016, managing a portfolio in the Payments and Enterprise Information Management space .Certified Scrum Master and Agile Coach since 2019 .Currently member of Agile Tribe Leadership for largest financial institution in Jamaica, working in a team guiding the Agile transformation of its Payments space .Project Lead delivering US $5MM compliance project to automate checking of customer names (for diverse products) against OFAC and OSFI sanction lists (first to market solution in Canadian banking industry - May 2006) .Shared project management ownership in US $20 MM implementation of ETL solution for MIS migration of various financial backend systems for feeding a third-party Liquidity Risk Engine reporting solution .Technical Lead for IBM (Canada) in US $100 MM project between IBM and Optimark Technologies Inc., in development of Unix middleware communications component for share/bond trading system .Consultant for the Chicago Stock Exchange building middleware communications component for the TACT system where automated trades at the Tel Aviv Stock Exchange (TASE) went from NIS 240 MM [1999] to NIS 5.4 MMM) .Experienced in all facets of project analysis, planning, management and execution .Successful track record of problem solving and taking initiative to increase customer satisfaction .Strong relationship building, communication, coaching and presentation skills. .Customer & results focused leader and flexible team player
• Member of Tribe Leadership representing the EPMO component of the Agile Tribe Model, working with McKinsey & Company in successfully orchestrating the transformation of the core payments project teams to agile squads working within an agile tribe execution model i.e.: Oversight of 7 agile squads, executing against the largest portfolio of deliverables for the Bank Contribute and facilitate Tribe reporting to executives, sponsors and stakeholders on backlog progress. • Successfully lead a project team in the implementation and roll-out of the first EMV chip debit card in Jamaica • Successfully lead with a portfolio of thirteen (13) independent projects/project managers/teams to have the Bank pass its initial PCI certification, notably requiring the execution of 3 years of project activities within a 1.5 year certification deadline. Presented an award from Bank's President and executive team for successful project execution.
• Successfully rolled out an Enterprise Data Warehouse solution (based on Microsoft SQL Server 2012 Enterprise platform), to enable batch and near real-time analytics of data drawn from all business lines of the Sagicor Jamaica Group • Manage successful launch (01/2015) of platform for automation of retail loan application process using CreditInfo’s (www.creditinfo.com) Application Processing System (APS), across all Sagicor branches and Head Office. • Lead the upgrade of CaseWare Analytics AML Compliance solution for Sagicor Bank and Sagicor Investment entities within the Jamaica Group, incorporating name scanning and payment scanning in addition to transaction monitoring. • Completed successful roll-out of e-statement/e-advice solution (07/2014) based on PlanetPress solution by ObjectifLune (www.objectiflune.com ), with integration of cheque images using Aperta Web API service and in-house built search client.
• Development project manager for MIS integration project with objective to source and produce custom extracts for downstream third-party Liquidity Risk Engine • Managed a Data Hub solution for Compliance monitoring and reporting to OSFI and OFAC • Project Lead in Anti-Money Laundering (AML) and Fraud Services department managing business requirement reviews, completion of contractor on-boarding documentation, project plan generation and tracking, assignment of weekly task objectives, leading code reviews, ownership of release management and staff time management recording • Analyze / redefine integrity of project plan to document scope, time and resources; define critical path, track progress, identify & proactively mitigate issues on ongoing basis to reduce project risk • Build and manage relationship with contract on-site and off-shore (India) project team to ensure delivery of expected project outcomes • Coordinate testing team, provide detailed analysis and input to Test Strategy, Test Plan and Test cases • Continuous review and reporting the status of project information to executive management incl. scope, resources, timing, constraints and dependencies
• Profile holding manager for team of seven developers in designing, development and deployment of architectural solutions for legacy application transitions to current versions of IBM e-commerce products • Part of IBM management organization responsible for development of IBM WebSphere eBusiness infrastructure (now fully J2EE compliant) software, used by nearly 50,000 companies worldwide • Consulting services for capacity planning, site performance assessments and troubleshooting of IBM WebSphere Commerce Suite clients both off-site and onsite in Minnesota, Miami, Atlanta and Sao Paulo, Brazil • Member of international IBM team responsible in writing an IBM Redbook "WCS V5.1 Performance Tuning - ISBN 0-7384-2255-X" at the IBM Technical Standards Organization (ITSO) offices in Austin, Texas. Publication available for reference by IBM employees and customers worldwide in July 2001 (WCS V5.1 Performance Tuning [Book] (oreilly.com))