Kingston Upon Thames, England, United Kingdom
My career started with Cap Gemini as their top graduate in 1998 working on SAP R/2 to R/3 upgrades for various clients. I then joined Accenture and worked for nearly 3 years at British Gas implementing the UK's first Residential IS-U platform before deciding to switch to contract work, starting with a rollout of IDE Switch Messaging for Electrabel in Brussels and then back to British Gas. During my second stint at British Gas I was involved in various SAP upgrades and a full SAP CRM 7 implementation. I then worked for Basis Technologies at RWE nPower as part of the Billing Taskforce. I subsequently joined Basis Technologies as a fulltime Solution Consultant and implemented and upgraded their SAP Utilities Add-On 'BDEx' for various clients based in North America and the United Kingdom, which included a SAP Gateway project and exposure to SAP C4C. More recently I secured a contract for a Smart Metering rollout at ESB Networks in Dublin, Ireland.
SMART Metering Developer at ESB Networks.
Basis Technologies has established itself as a leader in improving SAP system performance within the areas of: Change and Release Management, Business Exceptions Management and ABAP performance optimisation.
Representing BTI at RWE nPower.
One of several Lead Developers for various Projects in IS-U and CRM, predominantly in the Customer Service application area, including: [Catalyst Programme: Project CASM] CRM 7.2 Implementation with Lean Contract and Full Business and Technical Master Data Replication using custom BSP Screens and custom/standard UPF modules. Enhancement of a bespoke ‘Exception Hub' solution in CRM to support Quotation, Sales Order, Contract and Interface errors. Experience gained of the CRM Post-Processing Framework (PPF) and One Order Framework including Status Control and Adaptors. ECC 6 upgrade from IS-U 4.72. Primary contribution: Business Workflow upgrades and enhancements and general Unicode compatibility. Assisted with the composition of new SAP OSS Notes to aid other clients with similar upgrades to existing Workflow definitions. Bespoke IS-U Exception framework ‘Customer-Centric Tool'. Primary contribution: SAP Gui design and layout development using ABAP Object principles. Features included dynamic Help Texts and multi-function navigation ALV Tree with context menu-driven user commands. Bespoke SAP Gui Inbox solution ‘Centrica Business Workplace' (before the Universal Worklist was developed by SAP) covering EMMA Cases, standard Work Items, IDoc errors and later enhanced to handle CRM Replication errors.
Intercompany Data Exchange (IDE) implementation for the Belgian Residential Energy Market using EDIEL Message Formats, SAP Business Workflow integration and custom IDoc development on a SAP IS-U 4.64 and CRM 2004s platform. Primary contribution: IDE Processing Function Modules (COMPRs) and Communication Event Function Modules (COMEVs), EDIEL message mapping and SAP Business Workflow processing.