Australia
Experienced Quality Assurance & Food Safety Manager with a demonstrated history of working in the food production industry with 18+ years of experience in the food industries, I deploy methodologies to increase market share. I use my technical expertise to ensure compliance with relevant regulations and food safety standards while continuously improving product quality and customer satisfaction. My responsibilities include leading cross-functional teams in developing and implementing food safety standards, quality control processes, and managing the entire regulation and legislation. I also improve customer relations by developing employee guides to provide new standards and methodologies for processes. Additionally, I develop business plans for deployment and monitor progress, create expert systems for knowledge sustainability, manage changes and interventions to achieve desired targets, and provide Lean Six Sigma and Food Safety training. My goal is to drive innovation and efficiency while maintaining a high level of product safety and quality. Under my direction as Food Safety and Quality Assurance Manager, Edita Food Industries was Awarded the following certificates since 2005 till 2019: - HACCP. - ISO 22000 Food Safety Management system. - ISO 9001 Quality Management system. - OHSAS 18001 Occupational Health and Safety Assessment Series. - ISO 14001 Environmental management system. - AIB American Institute of Bakery. - FSSC 22000 Food Safety System Certification. -HALAL Certificate. the above achievements were applied on 5 factories. Moreover, ALPLA(2019-2024) was awarded 1st plant out of 191 world wide plants in the NEXTAWARD 2023. I demonstrably improved food safety & quality management systems, reducing customer complaints by 90% and internal blocked products by 30%. I hold a Bachelor's degree in Food Science and a major in Food Industries from Ain Shams University (2005) Egypt. I also earned a Food Safety Diploma from the American University in Cairo (AUC) 2017. My professional degrees include: * Certified Lean Six Sigma Black Belt (International Quality Federation IQF), Certificate No. MF14072LBB (Feb. 2022) * Certified Lean Six Sigma Black Belt (International Quality Federation IQF), Certificate No. MF14072LGB (Jan. 2021) * Certified FSSC 22000:2018 Lead Auditor from IRCA * Certified ISO 22000:2018 Lead Auditor from IRCA * Certified ISO 9001:2015 Lead Auditor from IRCA * Certified ISO 14001:2015 Lead Auditor from IRCA * Certified ISO 45001:2018 Lead Auditor from IRCA * Lean Manufacturing (Key promoter for key #1, 3, 5, 9, 11)
Operational Excellence & Lean Six Sigma: Spearheaded Lean Six Sigma projects that have driven substantial improvements in production efficiency. Achieved significant reductions in lead time and raw material waste, alongside an increase in Overall Equipment Effectiveness (OEE). Masterfully conducted value stream mapping and applied advanced statistical analysis (e.g., ANOVA, regression) to identify and resolve critical process bottlenecks. Proficiently deployed Lean tools such as Kaizen events, 5S, and Kanban to optimize workflows and enhance productivity. Food Safety & Quality Management: Developed and implemented comprehensive Food Safety Management Systems (FSMS) aligned with HACCP principles, FSSC 22000, and Global Food Safety Initiative (GFSI) schemes (e.g., BRCGS, SQF), ensuring strict compliance with local, state, and FSANZ regulations. Expertly designed and maintained Quality Management Systems (QMS) in full alignment with ISO 9001 standards. Conducted meticulous internal and external audits to identify and close food safety and quality gaps, thereby mitigating supply chain risks. Training & Leadership: Authored and delivered impactful training programs on Lean Six Sigma and food safety principles. Fostered a culture of continuous improvement by effectively collaborating with cross-functional teams, empowering employees, and ensuring the long-term sustainability of implemented changes. Prepared clear, data-driven reports and compelling presentations, effectively communicating key findings and the business impact of initiatives to diverse audiences, including senior management. Strategic & Proactive Approach: Stayed ahead of evolving industry trends and regulatory changes. Continuously sought professional development and contributed to the refinement of consulting methodologies and the creation of innovative service offerings. My proactive approach ensures a forward-thinking strategy that consistently addresses the dynamic needs of the food industry.
Quality Assurance/Quality Control Manager at ALPLA for Packaging materials, I demonstrably improved food safety & quality management systems, reducing customer complaints by 90% and internal blocked products by 30%. I possess a deep understanding of Food Safety, HACCP and ISO standards, having consistently led internal and external audits to ensure compliance with regulations. This experience aligns perfectly with your requirement for a hands-on leader who can oversee and improve Quality Management Processes (QMP). I oversee the entire process of developing new products, from ideation to production line trials and laboratory experiments. I ensure compliance with international quality and food safety standards, including BRC, HACCP, ISO 9001, FSSC 22000, ISO 45001, and ISO 14001, and coordinate activities related to the Integrated Business Management Systems. My responsibilities include managing external and internal audit programs, implementing CAPA, Process Control, and monitoring the process quality controls through key quality indicators such as CAQ, PRPs, GMP, Corrective/Preventive Actions, and internal audit. My goal is to continually protect and secure product quality and integrity, aiming for zero defects. Responsibilities: • Manage all quality-related activities to ensure the delivery of exceptional products that meet customer expectations and specifications. • Maintain and develop the plant's quality management system, implementing goals defined by management. • Assume a leading role in advancing quality management in line with functional strategy, manage customer communication regarding quality topics, and handle all customer complaints. • Implement and execute analyses using professional problem-solving tools, follow up on corrective and preventive actions, and arrange frequent customer meetings.
Successfully led the implementation and maintenance of ISO 22000, FSSC 22000, OHSAS 18001, ISO 45001, ISO 9001, ISO 14001, AIB, and HALAL certification standards across five manufacturing plants. Developed and executed comprehensive quality assurance strategies to enhance product quality, reduce risks, and improve operational efficiency. Conducted thorough risk assessments to identify potential hazards and implement preventive measures. Led initiatives to optimize processes, reduce waste, and enhance product quality through data-driven decision-making and Lean Six Sigma methodologies. Effectively managed and mentored cross-functional teams to achieve quality objectives and drive operational excellence. Collaborated with various stakeholders, including production, engineering, marketing, and supply chain, to ensure alignment and support for quality initiatives. Supported research and development efforts to develop new products that meet market demands while adhering to stringent quality standards. Achieved significant reductions in product defects, customer complaints, and operational costs. Improved overall product quality and customer satisfaction. Developed and implemented innovative quality assurance initiatives.