Monroe, New Jersey, United States
Strategic Leader with technical expertise, driving organizational change, and providing thought leadership. Managed, architected, and executed on key investments and solutions which provide business value. Core Competencies: * Workplace Experience * Microsoft 365 Copilot * AI * Microsoft Office 365 * M365 * Strategic Planning * PMO * Program Management * Project Management * Product Management * SDLC * Regulatory * Audit * Compliance * Risk Management and Risk Reduction * Cyber Security * IT Risk * Governance * Vendor Risk Management * BCP * Disaster Recovery * Trading * Equities * Fixed Income * Investment Banking
• Lead a team that simplifies, improves, and modernizes the workforce experience by leveraging technical platforms that foster collaboration, innovation, community, effective communications and enhance productivity. • Microsoft 365 Copilot rollout – Partner with Technology teams and the Business driving Microsoft 365 Copilot adoption. Created Viva Engage Community to aid in the adoption of Microsoft 365 Copilot. Worked alongside Learning and Development team to create training and learning sessions including “Coffee and Copilot” and “Office Hours”. Worked with business units to identify “Copilot Champions”. Created M365 Knowledge Center which includes FAQs for Copilot, training videos, and Prompt Library • Developed strategy for Viva Engage community rollout and governance.
• Responsible for defining Strategy, Engineering, Running Operations, and Managing Budget for firms Workplace Technology systems and Workplace Cyber Security. • Manage and oversee Key Technology projects for the Business – including scope, requirements, budget – getting to “Done-Done” state • Provide Organizational and Technical Leadership for all end user related efforts to meet Business and Application needs • Engineered and Designed rollout to M365 (Exchange, OneDrive, MS Teams, Intune, Sharepoint) • Manage Cyber Security efforts including Symantec SEP, Carbon Black, FireEye, Forcepoint • Reduced time to deploy Zero Day Vulnerabilities for Microsoft and 3rd Party Vendor Applications • Reduced Technical Debt: Self-Identified Cyber risks for End of Life software, hardware and Vulnerabilities. Implemented action plans for remediation • Transitioned the Windows Build imaging process from Microsoft Deployment Toolkit to SCCM • Manage Software Distribution System (SCCM) and Software Packaging • Responsible for ensuring timely Microsoft Monthly Patch Tuesday process and remediating devices including Cyber Tenable Vulnerability scans • Manage Collaboration Technologies (MS Teams, Zoom) • Manage Citrix farm for user and application connectivity • Manage Life Cycle for End User Devices (Desktop, Laptops, Mobile Phones) • Responsible for Mobile Device Management (VMWare Workspace One – Airwatch) • Standardized firm’s mobile device phone fleet to standard Apple (iOS) Operating System and defined companies standard approved mobile applications • Responsible for managing Service Desk - utilizing ServiceNow • Identify, Document and Implement processes and areas for improvement (Continuous Improvement Process) – insuring compliance with corporate policies, procedures and standards • Influence and build positive productive working relationships with stakeholders to set standards and guidelines for Technology.
Head of Infrastructure/Cyber Security & IT Risk/BCP-DR •Provide leadership and guidance on Technology Strategy and Vision •Produce and manage Technology Roadmaps in alignment with senior leadership (CIO/CTO) and business stakeholders •Identify, analyze, and document technology related risks across the enterprise and report to Executive Leadership and Management (CIO and Board of Directors) •Drive change projects, and build new capabilities that support a secure environment •Create new and enhance existing procedures to improve operational efficiencies and reporting accuracy •Develop and track Key Metrics (KRIs), and exception reporting - reducing downtime and increasing efficiencies •Managed the security governance model, establishing policies, standards and best practices •Manage a targeted risk awareness-training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of the risk training program •Establish Policies, Procedures, Standards and Guidelines that enable the Technology Security / Risk Strategy and Roadmap •Evaluate, design, implement, and configure new products and technologies •Established and implemented a process for incident management to effectively identify, respond, contain and communicate a suspected or confirmed incident •Coordinate the development of implementation plans and procedures to ensure that business-critical services are recovered in the event of a security or disaster event. •Responsible for overall Technology budget, and cost savings initiatives •Mentor, develop, coach, hire, and manage staff •Manage Server and Workstation Operating Systems Build and support •Manage Collaboration Solutions – migration to MS Teams and WebEx •Manage Remote Access for staff connecting from home and out of the office (Citrix/Netscalar) •Manage Systems and Applications Monitoring (SolarWinds, IP Monitor) which identify and resolve issues •Manage Hardware and Software End-of-Life program
Application Practices Group Program/Project Management-Manager • Managed team responsible for large complex programs, governance, and execute on delivery of Software Design Life Cycle (SDLC) & Capacity Management • Lead team responsible for the adoption of the firms SDLC solution (Build, Release, & Deploy) to every global Business Unit • Develop relationships and partner with each divisions Business Unit head and CTO • Provide transparency on the team’s Technology plans, programs, and project activities • Interface for Internal Audit, and regulatory bodies regarding key initiatives • Collaborated on formulating and delivering the firms single standard and compliant SDLC Policy and program Business Intelligence • Manage team responsible for producing analytics, metrics, and trending analysis • Engineered executive level dashboards highlighting key developer metrics • Apply best practices, and identify areas for improvement based on analytics Chief of Staff • Develop strategic technology vision, and product/program investment plans • Lead program management teams for key strategic initiatives • Create and deliver CIO / COO level communication on key investments and innovation plans • Strong ability to communicate strategy and vision, while providing business value • Getting things “Done-Done” philosophy and approach · Lead in the development and implementation of relevant policies, procedures and systems required for maintaining and developing the overall departmental strategy · Created process and governance around work efforts, ensuring that all members understood the team’s objectives and ensured that staff is working towards the common goal · Lead programs for key strategic investments, assessing project risk factors and suggesting alternatives to mitigate or eliminate possible risk within assigned projects · Managed budgets, headcount, and financials
Manager of Engineering Services • Managed a department that set the firms Global Hardware Standards for Distributed Computing • Partnered directly with the Business units, Systems Admistration groups, Engineering Groups, and Developers to determine the firms Hardware Standards • Key Member of external Vendor Hardware Advisory Councils which help set future product direction: Dell, IBM, HP, Eizo, Toshiba • Established a Vendor Relationship Management process to enhance communication and insure Goldman is getting the most value out of its relationship with its Hardware vendors • Negotiated with vendors which included RFP and contract process for product decisions • Initiated the Mobile Computing/Wireless Strategy Committee • Responsible for shaping the firms Mobile Computing direction Enterprise Test Center Managed a group responsible for running the Enterprise Test Center · Designed and managed the Data Center that houses new technology for the Technology Division that was utilized to perform application testing, QA testing, and hardware analysis Windows Systems Administration Manager · Managed a department of Windows Systems Administrators for the Equities Division · Responsible for administration, support, and rollout out of Windows · Responsible for support and installation of PC technology · Responsible for Market Data and Unix installations on the Equities Trading Floor · Designed build process for Windows clients and servers · Responsible for managing the Windows PC relocation move of the Equities Division to a new building site · Responsible for planning and design of the new PC and LAN environments