Boulder Creek, California, United States
Information Technology Manager for Quicken Inc. Throughout my career I have held the following Information Technology roles: Sr. IT Manager, IT Manager, Sr. Systems Administration, Sr. Network Administration. I have managed IT and Facilities staff and IT Project Management, I have very strong IT skill set and am proficient the following areas: Network security and design, VPN, IDS/IPS, Firewalls. NAS/SAN storage, NetApp, HP and other storage hardware, Exchange email internal and hosted, Windows Active Directory, Windows Servers, RedHat and CentOsLinux, Mac OSX, Cisco hardware, Extreme Hardware, Juniper hardware. Cloud and SaaS hosting and many services, collaboration and applications. My clients trust my company to resolve IT issues quickly. I am highly driven to build the best Information Technology infrastructure for my clients and give them top tier 24x7 support. I have a strong work ethic and a get the job done attitude. I know that each of my clients’ businesses has different IT needs and goals, so I never try to impose my preferences on others. Instead, I spend a lot of time understanding business needs, scope, budget and expected results before suggesting ideas. I can (and often do) work well alone, but am best collaborating with others. I’m currently employed at Quicken Inc.
Head of Information Technology and infrastructure for Quicken corporate locations.
Best IT CEO, SR. IT Manager, Sr. Network and Sr. Systems Administrator, (September 2012 - 2017) Develop effective relationships with multiple domestic and international companies, providing IT management and support services. Key Achievements: ·Manage IT infrastructure, including desktop and server computing environment, spearheading design, testing, and standardization of IT procedures to boost business growth. Supervise IT staff, contractors, and vendors, coordinating work flow, prioritizing and delegating tasks to ensure task completion according to established timelines. ·Support onsite and remote clients for desktop software, hardware, and network connectivity issues; maintain security of key data through data replication, backup, and offsite storage. Design and develop infrastructure, building customer-facing portals, installing and managing VoIP systems and new physical servers, storage, and networking environments. Developed and implemented IT infrastructure for first Sub 5nm fabrication site, configuring Cisco networking devices, NetApp storage, and HP servers in U.S. and shipping to international company site.
Overview: Responsible for design, configuration, administration and resolution of all senior level Systems and Network administration at client locations throughout the SF bay area. • On site and remote support of Linux, Windows, Mac OS X Servers and clients. • Administration of Active Directory, MS Exchange, Network Security, Barracuda Spam and Web filters. • Administration of Networking devices including, Cisco Firewall, VPN, Layer 2 and 3 Switches, Routers and VOIP. • Administration of SAN, NAS and direct attached storage devices and backup hardware and software to support these devices. • Managed and implemented Wireless ISP project with all Cisco gear for WeCare.net and implemented the installation and configuration of 182 Frame relay circuits for Hansen Building Materials across the US. • Improved network security by upgrading the Firewall, VPN, Intrusion detection and system monitoring. • Responsible for client vendor relationships.
SAN Valley Systems IT Manager- Senior Network and Senior Systems Administrator Enabled increased security and implemented high availability. Designing and implementing redundant external Firewalls, VPN gateways, email and SSH servers. Key Achievements: Slashed engineering downtime by implementing migration to fully redundant NAS/SAN storage, Cisco and Extreme networks networking devices, and Linux job servers. Boosted engineering productivity by moving all IT servers, NetApp storage, Linux and Unix job servers to 4gb fiber backbone. Resolved engineering build process issues and took over the build process for engineering. Management of IT System Administrators, IT support staff and facilities staff.
Overview: Responsible for IT infrastructure at Dell’s first acquisition ConvergeNet in San Jose, staff of three System Administrators, and supporting corporate users at all locations. • Maintain existing ConvergeNet Information Technology infrastructure at SJ site and at the remote locations in New Hampshire and Iowa. • Working with Dell IT in a 2 phase conversion to mesh our network with their corporate network in Round Rock, Texas. o Phase 1 was to mesh our existing subnets and VPN into Dell’s infrastructure. o Phase 2 was swapping out our IT equipment and migrate to Dell servers and all Cisco networking equipment • Supporting in house Linux environment. Administration of License servers, Mentor Graphics, Cadence and other design related software and hardware. • Help Desk resolution and management for San Jose location. • Responsible for budget, capital expenses and vendors relationships in San Jose location. • Frequent travel to Dell for Management Training and IT Management meetings.