Plano, Texas, United States
Collaborative and proactive Director of Quality with expertise in developing strategic quality programs, coordinating relationships with suppliers, and enhancing process improvement activities. Skilled in program and process auditing, coaching and mentoring personnel, identifying challenges, and implementing viable solutions. Ability to build relationships with cross-functional team members and demonstrating flexibility within changing workplaces. Areas of Expertise: Supplier Quality Management Process Improvement Program Development Electrical and Electronic Systems Strong Technical Knowledge Mechanical Measurements Statistical Analysis Problem Solving – RC/CA Standard Operating Procedures Training, Mentoring, and Coaching Time Management Team Leadership Lean Manufacturing and Six Sigma Quality System Lead Auditor for ISO and Nuclear Quality Assurance SELECTED ACCOMPLISHMENTS • Improved supplier product quality performance from less than 85% to greater than 98% within 12 months. • Enhanced Brazilian manufacturing operations, improved supplier performance by 18% to greater than 99% and delivery by 30% to greater than 97%. • Played a crucial role in acquiring, moving, and setting up a larger 3,000 square-meter facility layout and process controls during 2000. • Implemented barcoding inventory control and stock picking processes, resulting in increased inventory accuracy from 75% to 97% and picking time reduced by 50%. Achieved results within nine months. • Improved factory performance for delivery from 65% to more than 97% consistently; boosted factory performance for product quality (first pass yield) from 85% to 98%.
Led quality activities in the Americas, including quality management of the contract manufacturers and suppliers globally. Controlled the operations of the Customer Service organization for Delta Electronics (USA), the largest DC Power System provider in the worlds. Implemented and managed Delta’s Safety Program in compliance with 29 CFR 1910, as well as their Environmental Program. • Developed and implemented the facility QMS. Obtained the ISO-9001 certification by the DNV GL within six months under Eltek Inc. • Improved supplier product quality performance from less than 85% to greater than 98% within 12 months. • Led the global China contractor manufacturer relationship, improving product quality from 89% to greater than 99% within one year; resulted in a 50% reduction in field returns of CM products within three years. • Implemented Lean Manufacturing and 5S processes, along with visual management techniques locally and in Brazil within six months. • Enhanced Brazilian manufacturing operations, improved supplier performance by 18% to greater than 99% and delivery by 30% to greater than 97%. • Improved factory performance for delivery from 65% to more than 97% consistently; boosted factory performance for product quality (first pass yield) from 85% to 98%. • Integrated the Eltek Inc. QMS to the Delta Electronics QMS after the acquisition by Delta Electronics.
Directed quality activities, supplier quality management, and commercial grade dedication activities. Managed the company’s safety program and environmental program. • Implemented the Quality Assurance program for nuclear quality assurance in compliance with 10 CFR 50, Appendix B. • Developed and implemented Quality Assurance program in compliance with ANSI/ASME NQA-1 and acquired the certification for the use of the Boiler and Pressure Vessel Nuclear ‘N’ Stamp. Achieved the certification and ‘N’ Stamp within six months.
Director of Strategic Facilities Led strategies at the corporate-level to improve efficiencies and processes of global manufacturing facilities. During 2000, Power Conversion Products was acquired by Eltek. Deputy General Manager, Beijing Power Conversion Products Coordinated the company’s joint venture with diverse responsibilities, including the management of quality, purchasing, manufacturing operations, engineering, test, and customer service groups. • Assisted with developing the ISO-9001 quality management system and acquired certification in 2000. • Played a key role in the acquisition, move, and setup of a larger 3,000 square-meter facility layout and process controls during 2000. Director of Quality Developed, organized, and implemented all aspects of the quality assurance and improvement programs. Managed production processes and improvements, performed supplier facility reviews, and interfaced with customer’s engineering, quality, and purchasing organizations. • Implemented barcoding inventory control and stock picking processes, resulting in increased inventory accuracy from 75% to 97% and picking time reduced by 50%. Achieved results within nine months. • Reduced the receiving time process from three days to four hours, along with a time savings of one and one-half labor years. Achieved the improvements within one year and supplier’s full compliance. • Earned nuclear lead auditor qualification and certification as well as ISO-9001 lead assessor qualification. • Developed and implemented the first progressive assembly process for rectifiers which resulted in a 50% improvement in productivity and 32% improvement in product quality.