Nastätten, Rhineland-Palatinate, Germany
Operations and transformation leader with 8+ years of experience spanning operational excellence, product management, analytics, and complex delivery organizations. Proven track record improving organizational effectiveness, planning reliability, prioritization, and cross-functional execution in regulated and technology-driven environments. Combines systems thinking, analytics, and operational leadership to improve decision-making, transparency, and execution under complexity. Experienced in coordinating multi-team initiatives, advising senior leadership, and designing scalable operating models supported by data-driven forecasting and economic prioritization. Currently pursuing an MBA at Bayes Business School in London to further strengthen strategic, financial, and executive leadership capabilities.
• Advised senior product and engineering leadership on evolving the software development operating model toward flow- and outcome-orientation. • Lead for several operational excellence transformation projects, notably the operation model transition for ambulatory engineering. • Coordinated operational transformation initiatives across 4 cross-functional teams and ~20 additional stakeholders, improving transparency, prioritization, and execution flow. • Introduced metrics-driven operational steering and forecasting mechanisms to improve delivery predictability, prioritization, and planning reliability across multiple teams. • Introduced Cost of Delay estimation and WSJF-based prioritization during PI planning, improving economic prioritization and transparency of trade-offs for product and engineering leadership. • Designed and facilitated capability-building workshops on operational excellence, organizational effectiveness, modern quality management, and cross-functional collaboration. • Mentored another Agile Master in adopting modern flow concepts and practices, expanding capability beyond the initial teams.
• Coached 3 development teams (~30 people) to improve delivery performance, collaboration, and continuous improvement. • Supported Product Owners on backlog prioritization, stakeholder alignment, and outcome-focused planning. • Identified systemic bottlenecks and improved work intake/refinement practices to increase reliability and focus. • Resolved team and stakeholder conflicts using strong communication and mediation-based facilitation skills.
• Managed two enterprise software products: a data-visualization platform for the energy market and a smart meter gateway infrastructure solution. • Translated regulatory, stakeholder, and customer requirements into actionable backlogs and develop ment goals in a highly regulated environment. • Coordinated with development teams and stakeholders to ensure technical feasibility, quality standards, and timely releases in a regulated environment.
• Analyzed large customer datasets to improve profitability and targeting efficiency. • Built predictive models and machine-learning workflows to optimize catalog distribution, increasing revenue while reducing cost. • Developed Python/Flask web applications to automate internal analytics workflows and decision support.
• Processed and analyzed datasets of up to 6 million records using SAS (filtering, classification, variable creation). • Developed complex SAS programs/macros for time-series simulations and descriptive analyses.