Sant Cugat del Vallès, Catalonia, Spain
Junior Project Manager with a solid foundation in project management, planning, team coordination and process control, supported by hands-on experience in financial services, commercial operations, retail and digital environments. Used to working with objectives, budgets and internal and external stakeholders, managing multiple projects simultaneously. Analytical, well-organized and results-oriented profile.
- Led the end-to-end delivery of digital eSIM projects, overseeing scope definition, execution, delivery, and project reporting. - Defined project priorities, timelines, dependencies, and success metrics, ensuring alignment between business objectives and technical implementation. - Orchestrated task sequencing and milestone tracking to ensure on-time and within-budget project delivery. - Acted as the primary liaison with technical vendors, platform partners, and internal stakeholders, optimizing communication flows and supporting effective decision-making. - Ensured adherence to project timelines through structured planning, continuous progress monitoring, and proactive management of issues and the RAID log (Risks, Assumptions, Issues, Dependencies). - Managed project resources, budgets, and risks, identifying deviations early and implementing mitigation plans to prevent delays or service disruptions. - Applied Agile methodologies and project management tools to monitor progress, produce status reports, and support data-driven decision-making.
- Managed a portfolio of 80–120 retail and SME clients, delivering tailored financial solutions across lending and savings products. - Executed and supervised financial operations, including loans, mortgages, and savings products ranging from €3,000 to over €1,000,000, ensuring accuracy and regulatory compliance. - Reduced processing times by 10–15% through proactive follow-up, task prioritization, and effective issue resolution. - Strengthened portfolio performance and client retention through structured planning and service optimization. - Utilized Salesforce CRM to track performance, monitor KPIs, and support data-driven commercial decision-making. - Coordinated cross-functional execution with risk teams to ensure proper credit assessment and compliance throughout the process.
- Led over 10 simultaneous operational and commercial projects across multiple international markets. - Drove international expansion initiatives in 3–5 countries, supporting operational setup and execution. - Managed project and operational budgets ranging from €20,000 to €100,000, ensuring cost efficiency and financial discipline. - Reduced delivery timelines by 15–20% through improved planning, coordination, and risk management. - Executed national and international sports championships, overseeing logistics, vendor management, scheduling, and stakeholder coordination. - Monitored key project milestones, identified delivery risks, and implemented corrective actions to prevent delays and cost overruns.
- Defined project roadmaps and planning related to warehouse operations and process improvements. - Established key milestones, deliverables, and timelines to ensure structured project execution. - Coordinated improvement initiatives across logistics, inventory management, and customer experience. - Ensured cross-departmental alignment by collaborating with multiple teams to support project objectives. - Monitored key performance indicators (KPIs) such as stock availability, stockouts, replenishment lead times, and logistics efficiency. - Reported project status and progress to senior management, providing visibility on milestones, risks, and performance. - Identified operational risks, managed issues and dependencies, and proposed mitigation plans to ensure project continuity and timely delivery.
- Increased conversion rates by 10–20% through funnel optimization, A/B testing and performance analysis. - Supported 15–30% year-over-year online sales growth through data-driven decision-making. - Analyzed and reported on 20+ KPIs across traffic, conversion, revenue and campaign performance. - Coordinated execution across 5+ internal teams and external providers, ensuring alignment and delivery consistency. - Defined project objectives, timelines and deliverables aligned with marketing strategy and business goals. between marketing strategy, business goals and operational capacity.. - Aligned marketing, operations and customer service teams to ensure consistent execution and customer experience.