Micah Franklin

Micah Franklin

Austin, Texas Metropolitan Area

About

I am a diligent and driven professional with customer service experience throughout many years in various Retail roles, including leadership levels. Throughout my studies, I have acquired very strong skills in public policy research. I have devoted ten years of dedication as a Volunteer Instructor at a local community center. Also, in 2018 I was appointed member of the National Society of Leadership and Success (NSLS) for academic standing and leadership potential from DePaul University. Ultimately, I have the ability to demonstrate strong skills in productivity, interpersonal communication, and strategic planning and am looking forward to branching out into the corporate world.

Experience

  • Showroom Manager at Frank Darling - We're Hiring!
    Mar 2025 - Present · 1 yr 4 mos

    Austin Studio Manager- Custom Jewelry Design

  • Store Manager at Moses Custom Jewelers
    Jul 2023 - Mar 2025 · 1 yr 9 mos

    Fine Jewelry & Custom Design

  • Personal Jeweler at Blue Nile
    Aug 2021 - Feb 2023 · 1 yr 7 mos

  • Daniel Wellington (1 yr 4 mos)
    • District Store Manager
      Jan 2020 - Feb 2021 · 1 yr 2 mos

    • Store Manager
      Nov 2019 - Jan 2020 · 3 mos

      Opening and Closing the store. Duties including handling operational procedures, providing customer service, supervising, and keeping the entry area clean and organized. Ultimately, providing the customer with a unique and memorable experience by complying with company standards.

  • Fashion Stylist & Visual Merchandiser at Club Monaco
    Mar 2017 - Mar 2020 · 3 yrs 1 mo

    Meeting and exceeding the sales and profitability goals of the store by maximizing personal sales consistently. Providing optimum level of customer service by fulfilling customer's requirements and needs and consistently apply non-negotiable sales standards. Also, styling mannequins and store visual displays and windows.