Mableton, Georgia, United States
A transformative, detail-oriented, and highly driven servant leader with a proven ability to champion diverse initiatives, streamline workflows, and continuously achieve established goals and objectives. Well-versed in collaborating with cross-functional teams, optimizing processes, and enhancing employee engagement. Expertise in operations management, employee development, regulatory compliance, and strategic planning.
• Responsible for associate development through training on policy & procedures. Creates a cohesive organization by keeping lines of communication open and directs the workforce to ensure efficient workflow. • Involved in interview, hiring, review, discipline, and termination process for day warehouse personnel. • Responsible for managing food safety and quality risks. Coordinate work activities for all direct reports, removing obstacles in order to maximize productivity. • Review and manage both electronic (Redzone activities) and hardcopy records, assuring compliance to established control points and critical control points. Auditing compliance with established food safety requirements. • Lead, and support interactions with various third-party representatives including; state and local regulatory authorities, customers, GFSI certifying bodies (etc.). • Collaborate cross-functionally in order to proactively mitigate issues related to operations, maintenance, and quality assurance. • Write and implement quality SOP documents preventive control documents. • Maintaining and Review of Environmental control program • Trend and analyze data related to sanitation, environmental monitoring, and other quality assurance programs in order to drive continuous improvement. • Instill a culture of operational discipline, accuracy, and compliance. • Provide coverage for the FSQA Manager as needed.
Hire, train, and manage 24, night order-picking staff; Develop food safety policies • At management request, created power point presentation to introduce food safety program for Suncity customers. Conducted analysis of audits and extensive research to create program that would be up to date and ensure food safety practices. • As Operations Manager, oversee multiple departments to include daily productivity output by monitoring Key Performance Indicators (KPI’s). • Manage proper utilization of company assets in support of the warehouse. • Review night warehouse functions and warehouse productivity reporting. • Take initiative to suggest efficiency ideas, cost reduction measures and assist with implementation of changes with night warehouse. • Maintain associate relations through regular department or pre-shift meetings and on-going interaction; keep open and effective communication with associates by answering questions, explaining policies and procedures; promote associate morale; submit and respond to ideas resulting in improved associate engagement.
Control the use of labor and equipment to continuously improve efficiency and safety in the receiving and storing of merchandise to meet customer requirements. Select, train, and discipline associates to maximize their personal and our Company's growth. Semi-annually evaluate the performance of all inbound supervisors, hold each accountable for the results expected and take corrective actions when necessary. Develop and monitor inbound performance measurement to meet goals and continuously improve results. Analyze and make changes in physical handling and storage methods as needed to improve accuracy, safety, and efficiency using best business practices. Investigate and respond to daily concerns from customers and other departments. Develop, implement, and monitor a program to control daily inventory adjustments and the overall warehouse shrink account. Assist in developing annual inbound operations budget and balance the of performance against the approved plan.