Seattle, Washington, United States
• Drive brand performance across key on‑ and off‑premise accounts while building strategic relationships • Deliver product education, presentations, and staff trainings to support sales growth • Leverage market intelligence to identify opportunities and support forecasting • Influence distributor teams, set priorities, and ensure execution of volume and distribution goals • Plan promotions, manage POS, and provide field insights to maximize visibility and results
• Manage a statewide, top‑revenue route with a focus on growth and retention • Identify strategic accounts and key decision makers to reduce churn • Drive on‑target revenue growth through proactive account management • Build trust through a customer‑first approach and strong relationship development • Achieve high menu ownership (90%+) across key accounts through consistent engagement and value delivery
Responsible for growing ARR in SMB Market of companies 50 to 200 employees that are existing Smartsheet customers. Strategic planning and prospecting into 150+ accounts, totaling $1M+ of current ARR, to target growth opportunities.
Responsible for growing ARR in the new-to-Smartsheet Emerging Market of companies 1 to 49 employees that are existing Smartsheet customers. Strategic planning and prospecting into 300+ accounts to target growth opportunities. Full-cycle sales from initial discovery through closing. Leading my team in outreach activities, customer calls and opportunity creation.
Led qualification meetings for heavy inbound sales request flow, small business through enterprise client level. Managed technical conversations in identity-management solutions to funnel prospects into sales cycle; scheduled follow-up meetings with Account Executives and followed account progress throughout their journey, including technical demonstrations and closing. Routinely met or exceeded quota, and led team in completed meetings and opportunity creation; 270 completed meetings, 122 opportunities created, 88 Sales Qualified Opportunities.
Part of new outbound motion responsible for seeking opportunities with virtual event attendees as well as new trial signups. Quickly stood out for my ability to book meetings and lead productive qualification calls. Leading the team in numbers: 156 meetings completed, 49 opportunities created, 26 Sales Qualified Opportunities.
Successfully managed and expanded the highest revenue, and most competitive sales route in the State, achieving 20.16% revenue increase, year over year. Managed strategic downtown and waterfront restaurant accounts such as: The Metropolitan Grill, Elliott’s, Four Seasons, Pink Door, Cortina, The Nest, Ray’s. Routinely achieved a place on the Top Ten Account Executive list, which rewarded monthly quota attainment. Identified as Super User and Trainer for data driven software programs Pocket Advantage, RedTruck, ReportHub, and Net Diver; ease with new technology and software applications. Utilize analytical and deep diving skills to effectively grow revenue and sales from target accounts, through data analysis of buying patterns and opportunities
Established strategic relationships with North Seattle territory buyers in key accounts. Drove communication and collaboration with Full Book Account Manager, suppliers, and account buyers in order to target sales opportunities and exceed goals and quotas. Tracked, analyzed, and reported trends in the territory to maximize quota attainment. Promoted brand awareness and increased portfolio placements.
Be customer obsessed and provide above and beyond Four Seasons standards table-side sequence of service. Personally assist guest with food and beverage selection, providing suggested pairings. Continuous attention to table maintenance and detail in fast paced environment. Designated trainer for new employees. Manage reservations using OpenTable and Micros software. Performed duties as banquet server.
Handling all guest interactions with the highest level of hospitality and professionalism. Accommodating client needs in a high expectation environment, with tact and composure. Recognized by management for displaying leadership under pressure, and capacity to quickly manage challenges while welcoming increasing levels of responsibility. Use of Opera PMS.