Jakarta Metropolitan Area
Experienced and reliable Customer Service with extensive experience in providing excellent assistance for customers. Strong dedication to help resolve customer’s inquiries and cultivating a positive image of the company. Proven ability to listen attentively, solve problems quickly and efficiently, and create a strong relationship with customers.
Processed customers orders daily, including handling imported orders and invoicing. Generated daily reports to track order status and performance metrics. Collaborated with logistics and planners to ensure stock availability and timely delivery schedule to customers. Managed sample requests from sales team, facilitating effective communications and support. Provide excellent customer service by addresing inquiries, concerns and providing information to customers regarding their orders.
Actively participated in documenting activities at PAMI’s events. Designed banner and twibon for PAMI’s events. Ran PAMI Jakarta Raya’s Instagram and Twitter account.