Mia Robertson

Internal Comms, Change Comms, Employer Brand.

Greater Melbourne Area

About

I'm an internal and change communications professional who can lead communications that support both BAU and business change programmes to deliver. I develop creative solutions that align with business culture, strategy and goals whilst keeping colleagues'​ communication needs as the top priority. I establish strong relationships across an organisation to really understand business strategy and team aims to identify communication opportunities and challenges. I plan and lead communications that make sense of complex concepts. I can develop internal communications strategies and corresponding activity plans that use channels effectively. I'm not afraid to get hands on in delivering activities in writing content and announcements, arranging roadshows or video production, including scripting, filming and editing. Key areas: IT, systems and process change projects, cyber security, risk and incident response.

Experience

  • KPMG Australia (7 yrs 11 mos)
    • Student Programs Marketing Manager and Comms Lead
      Oct 2021 - Present · 4 yrs 9 mos

      All elements of marketing for graduate and intern programs: website, email marketing, job ads, third party job boards, printed and digital information for careers fairs/university engagements, social media (LinkedIn, Instagram, TikTok). Comms lead for student programs (graduate and intern) - managing candidate comms program from application through to keep-warm and onboarding. Supported significant reduction in reneges through robust 10 month engagement program. Use of (in-house) ChatGPT model for communications planning and development.

    • Internal Communications Manager (Business Partner)
      Aug 2018 - Oct 2021 · 3 yrs 3 mos

      Internal communications business partner for finance, change, operations, IT and cyber security communications. Supported COO and corresponding division. - Managed communications across multiple projects concurrently - Asking the right questions to understand the why behind every change, as well as audience segmentation and developing key messages - Stakeholder management: all levels, including executive leaders - Planning, development and delivery of range of communications (written, video, news, visual, presentations)

  • Employee Communications Specialist (fixed term contract) at BHP
    Jul 2017 - Jul 2018 · 1 yr 1 mo

    Internal comms business partner delivering strategic communications advice and delivery of materials from draft through review process and publication. Focussed on mental health initiatives, corporate social responsibility, water management and ethics and compliance for global BHP audience.

  • Communications Analyst - tech projects (day rate contract) at EnergyAustralia
    Feb 2017 - Jul 2017 · 6 mos

    Change management and communications support for technology projects, primarily focussed on Office365 rollout.

  • Travelling the world at On my way home to Australia
    May 2016 - Jan 2017 · 9 mos

    As I made my way back from London to Melbourne to live, I took the opportunity to see the world.

  • Sainsbury's (London, United Kingdom)
    • Internal Communications Channels Manager (contract)
      Dec 2015 - May 2016 · 6 mos

      Managed the creation of a news and features library for the new Sharepoint intranet, accessible to 161,000 colleagues. Managed content strategy, curation and delivery of multiple channels including monthly colleague magazine, monthly video news and intranet news service.

    • Internal Communications Manager (contract)
      May 2015 - Dec 2015 · 8 mos

      Business partnering role at the UK's second largest retailer, working with multiple departments, including corporate responsibility and Nectar loyalty scheme. Developed and delivered comms plans that achieved departments' aims whilst keeping to our broader business communications and channels strategies. Assisted the Internal Comms team develop their planning and consulting tools. Initially a three month contract that was extended.