Münster, North Rhine-Westphalia, Germany
I am a strong manager with the ability to deliver clear strategic direction and continuous improvement processes. I believe my success is as much due to my skill in collaborating with all members of the organisation as it is due to my success in executing strategic positioning, streamlining and improving processes, enhancing productivity, and implementing revenue growth solutions for high-profile corporations.
My key successes have been in driving revenue growth and supporting key business decisions. I accomplish these by acquiring and developing new and existing relationships with customers, allowing me to identify product needs and opportunities for cross-selling or future sales. I also produce and analyse cost and sales reports for the head office. In addition to business development contributions, I plan and lead technical presentations to demonstrate product suitability for clients. I also collaborate with internal departments to provide pre-sales technical assistance, product education and assist with customer sales quotes as necessary.
As Innovative Manager I directed the activities and performance of department personnel and provided project controllership, including establishing budget and deadline requirements and assigning tasks based on team member ability and readiness. I also promoted business objectives by networking with industry professionals and groups, such as associations, research institutes and partners. My key project was the Haver Innovation Process, for which I planned, managed ideas, organised, and oversaw implementation of continuous improvement solutions.
Promoted from Marketing and Public Relations in 2007 due to my leadership, business growth and development expertise. I developed the new Haver Academy business unit which was focused on driving company growth and maximising efficiency through enhancement of employee training and customer product knowledge. To achieve this, I controlled all strategic positioning, innovative organisational structuring, and full operational management of the business unit. I conducted learning needs analyses to determine the basis for my new employee and customer training programs, which included educational materials, classroom-based sessions, and full training schedules. I also developed and promoted a band new part-time college program to encourage the acquisition of promising new talent for the company.
I primarily conducted market research to design, develop and maintain effective adverts, brochures and flyers in accordance with business objectives and products. I also aligned the company website with branding strategies and ensured a well-designed user interface. Trade fair events were also a large part of my work. I organised events, designed displays and coordinated event personnel. I also developed a successful Investor Relations strategy, by liaising with sponsoring partner TSV 1860 München, and utilising the company’s VIP box at the Allianz Arena football stadium as a promotional opportunity.