Ming W. Chen

Data Science @ Instagram

New York, New York, United States

About

I'm a Data Scientist supporting Instagram Stories at Meta. My day to day involves using quantitative data to prioritize features that most efficiently increase Stories adoption, engagement and retention. Before supporting the DS function, I supported Product Growth Analytics (PGA) as the Growth Lead for Stories. Prior to Meta, I was an Engagement Manager at Oliver Wyman, a management consulting firm, advising Fortune 500 clients and industry incumbents in the Communication, Media and Technology (CMT) sector. My expertise revolves around customer analytics, churn and retention, pricing, and product execution.

Experience

  • Instagram (Full-time · 4 yrs 1 mo)
    • Data Scientist
      Mar 2025 - Present · 1 yr 5 mos

    • Product Growth Lead
      Jul 2023 - Feb 2025 · 1 yr 8 mos

    • Product Growth Analyst
      Jul 2022 - Jun 2023 · 1 yr

  • Product Data Operations Intern at Meta
    May 2021 - Aug 2021 · 4 mos

    Interned with the Product Data Operations (PDO) function supporting Community Group Products (Facebook Groups, Events, Campus, Neighborhoods). Created new tooling to better estimate data annotation volumes, potentially reducing 18-23% or $3M in budgeted OpEx. Received full time return offer for Global Operations organization.

  • Engagement Lead at Wharton Analytics Fellows
    Sep 2020 - Nov 2020 · 3 mos

    Wharton Analytics Fellow (1 of 6 across MBA class); led team of six to build event forecasting model based on COVID-19 outbreaks for Evite, a social event planning platform

  • Oliver Wyman (Full-time · 4 yrs 7 mos)
    • Engagement Manager
      Jan 2020 - Jul 2020 · 7 mos

      Business analytics and data visualization experience across multiple engagements in telecommunications, financial services, and consumer services sectors. Particular expertise in marketing analytics, segmentation and base management. Experience in North America, Asia and Australia.

    • Associate
      Jan 2018 - Dec 2019 · 2 yrs

    • Senior Consultant
      Jan 2017 - Dec 2017 · 1 yr

  • Scott A. Strobel Laboratory (New Haven, Connecticut)
    • Student Researcher
      Apr 2013 - May 2015 · 2 yrs 2 mos

    • Student Technician Queue Coordinator
      Jan 2013 - May 2015 · 2 yrs 5 mos