Macarena Lucia Fernandez Carro

Merchandise Management | Tour Management | Artist Liaison | Data-Driven Merch Sales | Logistics

Manchester Area, United Kingdom

About

I am a driven and data-savvy music industry professional with hands-on experience managing touring logistics, merchandise sales, artist liaison, and event coordination across festivals and international tours. As the founder of M Fernandez Touring, I’ve led projects with top-tier artists and festivals such as Ben Böhmer, Blondie, Chromeo, Reggae Land, and Outbreak Festival. My focus: delivering seamless tour execution, driving merchandise revenue, and ensuring world-class artist experiences. My unique edge lies in combining analytical expertise (PhD in Immunology, data skills in SQL/Python) with real-world touring grit. Whether it's coordinating EU tour logistics on short notice, managing £20k+ merchandise operations, or training onsite staff to improve efficiency—I bring calm, precision, and results. 🔸 Fluent in Spanish, and English, with basic/intermediate French 🔸 Strong command of tech tools: Airtable, My Tour Book, Excel, Basecamp, SQL, Python 🔸Strong technical schills on a variety of POS systems 🔸 Open to freelance, contract, and collaborative opportunities in touring, concessions, or festival ops Let’s connect if you need someone to turn your tour chaos into structured success.

Experience

  • Freelance at M Fernandez Touring
    Jun 2023 - Present · 3 yrs 2 mos

    KEY PROJECTS Bat out of Hell: The Musical 2026 US and Canada Tour - Merchandise Manager (Nylon Merchandising) – US Theatres JID UK/EU 2026 Tour – Merchandise Manager (Production and Touring) (Great Merch LLC) – UK/EU Academies Poppy Manchester Pop Up – Merchandise Manager (Allotment Productions) – Pop Up Activation Deftones Pop Up (Selected dates) - Merchandise Manager (Manhead) - Pop Up Activation Mariah The Scientist UK/EU 2026 Tour – Merchandise Manager (Great Merch) – UK/EU Academies Pink Floyd Wish You Were Here London Pop Up – Merchandise Manager (Nylon Merchandising) – Pop Up Activation Cradle of Filth EU 2025 Winter Tour - Merchandise Manager (Probity Europe) – EU Theatre/Academies Turnstile Manchester Headline Show 2025 - Concession Manager (S40 Group LTD) – 7500 cap. Marti Pellow UK 2025 Tour - Merchandise and VIP Manager (Artist Management) – UK Arenas Jessie Reyez UK/EU Tour 2025 – Merchandise Manager (Probity Europe) – UK/EU Academies Richy Mitch & The Coal Miners UK/EU 2025 Tour - Merchandise Manager (A3 Merchandise) – UK/EU Theatre/Academies Bat out of Hell: The Musical 2025 UK Tour - Merchandise Manager (Nylon Merchandising) – UK Theatres Save Ferris Spring 2025 – Tour Manager / Merchandise Manager – UK Festivals Mannequin Pussy UK/EU 2025 Tour – Merchandise Manager (Jet Management) – UK/EU Academies Outbreak Festival 2024 – 2025 – Concession Manager – 6 000 cap. Ben Böhmer – Merchandise Manager (The Principals GmbH) – UK/EU Arenas Reggae Land Festival 2024 – Concession Manager (JBM Music) – Stadium Fabiana Palladino 2024 Spanish Tour – Tour Manager / Merchandise Manager (Parade Music) – EU Clubs Damnation Festival 2024/2025 – Concession Manager – 6 000 cap. Barton Open Air 2024 – Concession Manager (JBM Music) – 10 000 cap. Boogietown 2024 – Concession Manager (JBM Music) – 20 000 cap. Local Rep clients available on demand

  • Manchester Academy Venues (6 yrs 1 mo)
    • Finance Assistant
      Feb 2024 - Sep 2024 · 8 mos

    • Team Leader | Bar Supervisor
      Sep 2023 - Sep 2024 · 1 yr 1 mo

    • Bartender | Venues and Bar
      Sep 2018 - Sep 2024 · 6 yrs 1 mo

  • Ticketing & Front of House Supervisor at Common & Co
    Oct 2023 - Oct 2023 · 1 mo

  • Postgraduate Teaching Assistant | Biology & Molecular Biology at The University of Manchester
    Sep 2021 - Aug 2023 · 2 yrs

  • Merchandise Seller & Coordinaor at Damnation
    Oct 2022 - Oct 2022 · 1 mo

    - Promoted and sold a diverse range of band merchandise, contributing to increased sales and fan engagement. - Established meaningful connections with concertgoers, offering personalized recommendations to enhance their concert experience. - Expertly managed and organized merchandise inventory, ensuring a well-stocked and visually appealing display that captured the essence of the band's brand. - Excelled in resolving customer inquiries and issues promptly, ensuring positive interactions and customer satisfaction. - Collaborated seamlessly with fellow merch sellers and event staff to create a cohesive and efficient operation, contributing to the overall success of the concert experience. - Embodied the ethos of represented bands, acting as a brand ambassador by passionately communicating the stories behind the merchandise and the essence of the music. - Stayed informed on merchandising trends and fan preferences, providing valuable insights to tour managers to optimize sales strategies and enhance the overall merchandising experience. - Thrived on the energy of Damnation Festival, bringing infectious enthusiasm to create an immersive merchandising experience that amplified the excitement of the event.