Merve Eser Tokdemir

Learning & Development Specialist | Talent Development | Learning Experience Design | Empowering Growth Through Human-Centered Learning

Nieuwegein, Utrecht, Netherlands

About

I am a Learning & Development professional with 10+ years of experience designing learning experiences, coordinating development programs, and supporting diverse learners across Europe. My career began in higher education, where I created curricula, delivered training, mentored students, and enhanced learning programs for large and diverse groups. This foundation naturally evolved into managing executive education programs at Rotterdam School of Management (RSM), where I supported senior professionals in their growth and ensured high-quality learning experiences across on-campus, online, and blended environments. What motivates me most is helping people grow. I enjoy the full L&D cycle — understanding learner needs, creating engaging learning experiences, coordinating impactful programs, and supporting individuals in their professional development journeys.

Experience

  • Program Manager at Rotterdam School of Management, Erasmus University
    Nov 2023 - Dec 2025 · 2 yrs 2 mos

    Program Manager for Executive Master of Science in Corporate Communication, Rotterdam School of Management

  • Administrator at PostNL
    Aug 2021 - Jun 2022 · 11 mos

    -Supporting the processing and preparation of mail (parcels, letters & packages) to be delivered within&outside of the Netherlands -Interact with multiple vendors including warehouse and post employees in an international environment -Ensure the timely delivery of post within limited time-frames

  • Gazi University (Ankara, Turkey)
    • Program Coordinator and English Instructor
      Sep 2010 - Mar 2021 · 10 yrs 7 mos

      Administering weekly staff meetings, preparing weekly syllabus and materials which were specifically designed in light of needs analyses, offering solutions to student and instructor requests, curriculum enhancement, program development and revising assessment tools. Prepared, developed and administered materials for English for Specific Purposes addressed at the students from different faculties; namely, Faculty of Medicine, Faculty of Architecture Faculty of Economy and Administrative Sciences and Faculty of Engineering. Coordinated tutors, who are English Language Teaching majors and prep schools students who are in need of tutoring sessions by organizing tutoring sessions and keeping track of attendance. Selected as the department representative of Career Planning and Implementation Center of the university. Mentored students for career opportunities prior to and after their graduation. Taught English Language Skills to students from different departments at various levels (CEFR A1 to B2), took active part in their assessment in collaboration with the Testing Office (who were responsible for exam preparation and administration), conducted and assigned online materials for blended learning, guided students with their language portfolios, offered counseling if necessary. Delivered IELTS and TOEFL courses to graduate students who were offered scholarship by Turkish Ministry of Education to study abroad Supported the creation of online classes during the pandemic crisis, using various tools.

    • English Language Instructor
      Sep 2010 - Mar 2021 · 10 yrs 7 mos

    • Academic Program Coordinator
      Sep 2015 - Aug 2018 · 3 yrs