Merlijn Borst

Business Engagement Manager at Netlight Consulting 🇸🇪 | Co-Creating Digitalization

Amsterdam, North Holland, Netherlands

About

I am passionate about technology, business, and sustainability, and I love connecting with like-minded people. As a Business Engagement Manager at Netlight, I help companies across various industries unlock their potential through innovative technology solutions. What makes Netlight unique is our holistic approach, emphasis on sustainable impact, and dedication to collaboration and co-creating value together. In my role, I combine strategic thinking with a personal touch to drive organizations forward in an ever-evolving world.

Experience

  • Business Engagement Manager at Netlight
    Feb 2025 - Present · 1 yr 5 mos

    As an Engagement Manager, I help drive digital transformation and innovation for industry giants and digital leaders. Netlight is a Tech and management consulting firm that delivers independent solutions and tangible results in areas where tech is business critical. By exclusively employing the top 5% best tech consultants and by offering the whole of the company's collective expertise in all situations, we are able to take on our clients’ greatest challenges and realize opportunities based on their specific conditions and business objectives. The combination of technical expertise and business sense ensures that higher quality, efficiency and innovation is delivered to our customers. If you have any questions or want to know more about Netlight, do not hesitate to contact me: [email protected] Responsibilities: -Build and maintain strong, trust-based partnerships with clients as a strategic advisor -Identify client needs and translate them into impactful technology solutions -Drive innovation and growth by connecting Netlight’s expertise with client goals -Collaborate with companies across industries on both strategic and operational challenges So, at Netlight, I have the opportunity to connect technology, strategy, and people to help companies achieve their full potential while working towards a sustainable future.

  • Community Success Agent Homerr at Vinted Go
    Jun 2024 - Jan 2025 · 8 mos

    - Proactively build and maintain strong client relationships. - Provide expert guidance on application usage and address customer queries. - Effectively resolve customer issues and handle escalation complaints. - Worked for the transition from Homerr into VintedGo.

  • Community Succes Agent at Homerr | Duurzaam verzenden (We're hiring!)
    Jun 2023 - Jan 2025 · 1 yr 8 mos

    - Proactively build and maintain strong client relationships. - Provide expert guidance on application usage and address customer queries. - Effectively resolve customer issues and handle escalation complaints. - Worked for the transition from Homerr into VintedGo.

  • Strategy Consultant at Study Association Sefa
    Nov 2023 - Oct 2024 · 1 yr

    - Cold call companies to secure consulting collaborations. - Conducts in-depth desk research to gather key market insights. - Leads field research with local and global companies. - Collaborates in teams to create effective consulting strategies. - Organizes meetings, ensuring clear client and team communication.

  • Bike Tour Operations Specialist at Cruising Barcelona Bike Tours
    Mar 2023 - Jul 2023 · 5 mos

    - Lead biking tours and attend to the client needs and wants. - Manage the logistics in the shops and handle customer complaints.