Espoo, Uusimaa, Finland
A good day is a day when you learn something new. Learning and developing myself and helping others achieve it make my day. I like people and have a proven track record of leading and developing people. I am experienced in HRM and HRD, as well as business analysis. I am no stranger to project management either as I have had the opportunity to run a number of development projects (business and software) from beginning to end. I am an ambitious and straight-forward person who seeks opportunities to learn and create innovative solutions to business issues. Diversity in both tasks and collaborators add a welcome flavor to the daily work. As a person I am easy to approach and considered fair and reliable as a manager. As colleague I am trustworthy and in my presentation convincing. Specialties: Leading business and professional expert services, ICT, HRD, everything HR, change management, competence and leadership development. Curious about Agile HR and SAFe.
- Plan, direct, and manage all HR initiatives for the duration of the employee journey in Nord Pool, including recruitment, compensation, benefits, training, and employee relations. - Oversee staff operations, business planning, and budget development of HR programs. - Establish HR objectives following group guidelines and goals along with legal requirements. - Implement human resources strategies through department accountabilities for (not limited to) talent acquisition, compensation and benefits, training and development, employee retention, and ESG compliance.
- Oversee the development, implementation and embedding of succession planning practices, talent management and development programs to enable the potential of employees and meet future and changing business needs. - Contribute to the design and implementation of HR strategies, tools and resources - Be the expert on the employer branding and employee experience design for a broad range of functions and advise the business teams on trends and opportunities
Business Intelligence Director: - Support the sales and marketing functions by developing systems and best practices related to inbound marketing, CRM systems and profitability monitoring. - Making data actionable and supporting real-time decision making. Controller: - Internal and external accounting as well as the development of internal processes.
Director of Partnerships and Customers: - Grow key partnerships (financial institutions, logistics operators and system integrators), develop the partner and customer loyalty programs as well as manage the daily operations in customer service and partner management. - Working closely with partners in joint customer and development projects, supporting them to achieve business results and long-term success.
My main role was to lead and develop the assessment and recruitment business of Psycon Corporation. The Assessment and Recruitment services business unit consisted of approximately 70 professionals, all dedicated to providing Psycon's clients with the best possible basis for decision making in recruitment, internal transfers and promotion situations. As a service provider Psycon partners with its clients and provides them exclusive, high-end services of high value and impact. They do this by building close relationships with the clients, understanding their needs and the expectations on the candidate. Psycon's distinctive competitive advantage draws upon the training and continued education of the consultants, who all have a degree in psychology and extensive experience in customer work. My job was to increase the awareness of the value of these services in the marketplace and ensure that the unit could always deliver on the customer promises.
I had two main roles: Manager for the Training department, and Competence Development Manager for the Comptel Corporation. Leading the international training team (11 persons in three countries) as well as developing the processes and offering relating to customer and partner training. Competence development (organized as a Corporate University) for the global Comptel organization (600+ persons, 40 offices, 20 countries) including planning, leading and follow-up of execution of development activities as well as the continuous development of the above in line with corporate and regional strategies.
Concept development of online sales channel, from wireframe to final deployed solution.
As a senior consultant I worked mainly with our clients' sales processes to redifine and optimize them when applicable. This Sales Performance Consulting (SPC) approach takes the client's market strategy as a starting point and supports the client in redescribing both in terms of an actionable sales strategy and targeted market activities. In addition to this, I supported both our clients and my colleagues in analyzing available customer data to set up and illustrate relevant and actionable KPIs.
As the CIO for Mercuri International Group my tasks consisted of - acting as the Dean for the MI University; planning the course offering in cooperation with the Board of Directors, designing the desired mode of delivery and scheduling of the course offering to match the company needs. - taking care of internal communications from the Group Board of Directors to both Country Managers and all employees. - managing the development of our web site www.mercuri.net in cooperation with resources from all country units. - finding and piloting a CRM system to be implemented globally within Mercuri International - launching and implementing Blended Learning as a new way of working within Mercuri International Finland