Melissa Morrison

Making it happen with a smile.

Jacksonville, Florida, United States

About

I build structure where there is transition, clarity where there is complexity, and momentum where others see moving parts. With over 13 years in logistics, finance, and systems leadership, I’ve grown from receptionist to HR & Finance Systems Manager by doing what I do best: stepping into ambiguity, learning fast, and building processes that actually work. I specialize in systems integrations (TMS, HRIS, payroll, vendor platforms), automation, and cross-functional alignment, translating operational chaos into clean financial flow and scalable infrastructure. I’m known for being both strategic and hands-on. Whether I’m managing dual-system transitions, optimizing data retention across platforms, leading vendor negotiations, or coaching teams through change, I bring calm execution, sharp detail orientation, and a long term lens. I believe strong systems create strong teams. I believe leadership is earned through consistency. And I believe growth, professional and personal, should never require shrinking. When I’m not building frameworks and dashboards, you’ll find me lifting heavy, stretching like I’m headed back to competitive dance, or mapping out my next evolution.

Experience

  • Anderson Trucking Service ()
    • HR & Finance Systems Manager
      Mar 2026 - Present · 5 mos

      Lead oversight and optimization of HR, payroll, and financial systems to support operational efficiency, data integrity, and organizational scalability. Manage system integrations, vendor relationships, and cross-functional initiatives to ensure alignment between technology infrastructure and business objectives. Key responsibilities include: Overseeing HRIS, payroll, and financial system performance and enhancements. Managing vendor relationships, renewals, and system implementations. Supporting data governance, retention strategy, and reporting accuracy. Partnering with IT on system prioritization, integrations, and capacity planning. Driving process automation and workflow improvements across HR and Finance. Ensuring continuity and accessibility of historical system data during platform transitions.

    • Director, Logistics Support
      Nov 2025 - Mar 2026 · 5 mos

  • Director Logistics Support at Trailer Bridge
    Jul 2023 - Oct 2025 · 2 yrs 4 mos

    -Returned at executive request (CEO, President of Logistics, VP of Logistics) to stabilize accounting/support functions. - Reorganized teams: created Cash Management, Billing, Customer Setup, and Documentation groups. - Digitized payment workflows (RVI → electronic), implemented PayCargo, TriumphPay, and Text Locate. - Partnered with Analytics to clean Snowflake data and create KPI dashboards. - Assisted with API go-live, Truck Ops transition into TMS, and AVRL automation. - Created new Driver Payroll process and oversaw weekly payroll reporting/processing. - Oversaw NVOCC support and Trailer Bridge Europe. - Impact: Reduced aging receivables, un-invoiced revenue, and unapplied cash by 90%+. - Leadership Development: Second-time graduate of Extreme Leadership Program; led mentorship groups on career growth and strategy.

  • Trailer Bridge (9 yrs 8 mos)
    • Talent Acquisition Specialist
      Apr 2022 - Jan 2023 · 10 mos

    • Manager, Logistics Accounting
      Jun 2018 - Apr 2022 · 3 yrs 11 mos

      Led Accounting and support team of 12+, including AR, AP, Carrier relations, collections, and customer onboarding, managed new and existing EDI setups for all Logistics customers, co-managed our TMS integration onto Mastery platform, managed all logistics claims, and assisted with new office contracts along with processing monthly rental and office expenses.

    • Logistics Accounting Team Lead
      Oct 2017 - Jun 2018 · 9 mos

  • Agent at Kansas City Life Insurance
    Mar 2012 - Mar 2013 · 1 yr 1 mo

  • Office Manager at Shilby Financial Group
    Mar 2005 - Nov 2010 · 5 yrs 9 mos