Madison, Wisconsin, United States
I am a bilingual insurance professional with extensive experience working with the Social Security Disability Program and private insurance, specializing in multiple lines of insurance as they relate to disability. My professional history includes: * Development and analysis of performance metrics * Change management * Leadership development * Workplace innovation I am interested in promoting the understanding of the role of disability insurance, both public and private, for individuals and employers.
Directly led the Disability Analysts, Examiners, and Technical Assistants assigned to the department in the adjudication and payment of claims related to disability, life, and long term care. Interpreted policies and wrote guidelines. Developed, coordinated, and presented training on a variety of topics to the department and other areas of the company. Participated in the design, implementation, and ongoing maintenance of a web-based claim payment and management system. Worked with Business analysts to document business rules governing the system and tracked system defects and future work. Assisted claimants in their applications for Social Security benefits, and appeals of adverse benefit determinations.
Adjudicated disability claims under the WEA Trust Long Term Disability and Short Term Disability policies, managed claim payments, determined eligibility for other income benefits.
Determined disability benefit eligibility for applicants under Title II, Title XVI, and Title XIX of the Social Security Act, Amendments, and Rulings. Adjudicated claims at the initial, reconsideration, and continuing disability review levels. Completed Administrative Hearings Officer Training in September 2007.