Cleveland, Ohio, United States
Responsible for managing the front desk of a psychology practice with nine therapists. Duties included: Scheduling patients, obtaining intake paperwork and verifying insurance. Also handled credentialing of new therapists, payment collection and light billing. Developed training program for front desk staff.
Supports the Executive Asst Manager of Rooms as well as the Rooms team.
Responsible for managing the front desk of a medical imaging center. Checking-in patients as well as screening and scheduling patients on the phone. Handling all inbound calls for the corporate office and coordinating with medical offices, doctors, and insurance companies regarding imaging services. Ensuring that all insurance and personal information is accurate and meets precertification criteria. Entering online precertification for imaging services and managing patient flow throughout the day.
Responsible for the administrative support of the National Professional Sales Division. Duties Included: Scheduling & documenting sales leadership team meetings, meeting planning, booking travel, maintaining Peoplesoft Database for HR, acting as a liason between sales force and Human Resources, as well as IT. Processing of newly hired and terminated colleagues in all internal systems (IT, payroll, HR, voicemail).